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I have the Labels 8 Decorative die and I cannot get it to cut all the way through. I have tried it with waxed paper 3 times, tried turning it around and passing through 3 or 4 times and it still won't cut completely.
Anyone have any ideas for me to try? I love this die, but I am frustrated with it
You can call Spellbinders for very good customer service and support. I had a problem with a die not cutting correctly and was connected to a lovely woman who walked me through a series of troubleshooting steps. In my case, we fixed the problem by my turning the die, but if we had not hit on a solution, the die would have been replaced. I was assured of that. They are very nice over there at Spellbinders. They want you to be happy.
__________________ I have come to the conclusion that buying craft supplies and actually using them are two separate hobbies. RachelRose Designs by Robin... GALLERY
I have that same die. I love it. I use a metal adapter plate which acts as a shim and then I put wax paper on top of the die and then the cardstock. I also run it through a couple of times.
I have that set and never have had any issues with it. Call Spellbinders. I have seen multiple threads about dies not working, and someone always suggests calling them. Worst case scenario, they replace it.
__________________ - Happigirlcorgi Shyla P Middleton
Fan Club Member
I have that same die. I love it. I use a metal adapter plate which acts as a shim and then I put wax paper on top of the die and then the cardstock. I also run it through a couple of times.
I am only using SU cardstock.
Kathy, does the metal plate go on top of the cardstock in the sandwich in the Big Kick?
NEVER put your metal shim where the cutting edge of a die is facing it. Put it next to one of the cutting plates that come with your machine facing away from the dies cutting edge. I use my dies up or down depending on what ia am cutting-fussy cutting and want to see where I am cutting. If you don't, when you send your sandwich through your machine (any machine), the metal shim will get cut up. Some people have even said this can dull the cutting edge because it is metal against metal.
NEVER put your metal shim where the cutting edge of a die is facing it. Put it next to one of the cutting plates that come with your machine facing away from the dies cutting edge. I use my dies up or down depending on what ia am cutting-fussy cutting and want to see where I am cutting. If you don't, when you send your sandwich through your machine (any machine), the metal shim will get cut up. Some people have even said this can dull the cutting edge because it is metal against metal.
Thanks. There was no information with the metal shim so I have been putting it so that the cutting edge is NOT against the metal. I'm glad I chose the right way!
I know you mentioned you are turning the dies around. Have you tried turning them 90 degrees and running through that way? That is what helped me with the intricate dies.
I have big shot. I put clear plate, metal adapter plate, die with cutting edge up, wax paper, SU card stock, clear plate.
Kathy, I have a Big Shot too and have found that the intricate dies just DO NOT cut all that well for me no matter what I do!! I have decided not to purchase anymore intricate dies until I find a machine that works well with them ALL of the time.
I just got the Spellbinders Grateful Lattice die so I had to try it in my Big Shot. I had all Tabs closed, acrylic plate, die-cutting edges up, cardstock, acrylic place and it cut through everywhere fine. I tried it in my Cuttlebug (first major paper crafting tool I ever bought so keep it for se timbal reasons.) I use this sandwich-A plate, metal shim, B plate, die cutting edges up, cardstock, B plate. This also worked fine. Maybe you got a 'bad' die. Try customer service since others say SB customer service is 'top notch'. (Love it when companies REALLY mean what they say in their warranty!)
I have bought other companies intricate dies and have been lucky to not have any 'issues'.
Was at a class this weekend and we used a Memory Box delicate die and everyone had problems. It was just so pretty that I bought it anyway. When I used it at home, it worked perfectly. I had no problem getting the cut image out of the die. In fact, it practically fell out. In class everyone was struggling to not tear the die cut as we tried to get it out of the die. My friend and I think maybe the plates were so warped there wasn't enough/even pressure. The store had one machine but had borrowed the others.
Kathy, I have a Big Shot too and have found that the intricate dies just DO NOT cut all that well for me no matter what I do!! I have decided not to purchase anymore intricate dies until I find a machine that works well with them ALL of the time.
Sharon, I've heard that worn acrylic plates sometimes are the issue. However, I have found that if I add shims and run it through several times, I can basically cut any of them. I must admit that the Decorative Labels 8 has been the toughest with those very intricate edges, but with the shim and wax paper and running it through several times (turning it too) I can usually get a decent cut. Sometimes I even had a piece of cardstock on top of the top acrylic plate....I just got the metal adapter plate and have only been using that in the past couple of weeks.
Kathy, do you have all tabs closed? It is really hard to push it through like that.
Yes, all tabs closed, clear plate, metal adapter plate, die, wax paper, cardstock, clear plate. It is snug, but I haven't had a problem with running it through my big shot. I thought at first that sounded like way too much, but it worked...
Yes, all tabs closed, clear plate, metal adapter plate, die, wax paper, cardstock, clear plate. It is snug, but I haven't had a problem with running it through my big shot. I thought at first that sounded like way too much, but it worked...
I wonder if the Big Shot is different than the Big Kick, because when I try that, I can barely get it through. It seems like it is going to break.
I wonder if the Big Shot is different than the Big Kick, because when I try that, I can barely get it through. It seems like it is going to break.
The Big Shot and Big Kick are supposed to be the same machine, just appearance is different, however, I hear the machines loosen a bit over time. I've had mine about a year or maybe two, so it might have loosened? I have tried my friends Big Kick and it doesn't feel quite as strong and sturdy as my Big Shot??
I am using a metal plate called the PERFECT SHIM. Now I am wondering, is it the same as a metal adapter plate? Does anyone know?
I don't know that answer. My plate is from Cheery Lynn and I think it is called the CuttleHug metal adapter plate. You can type that in google if you want to see what I am using. I have the one that is about 5 1/2 x 7 3/4 .
I would suggest this stack in cuttlebug to cut:
A plate
Metal shim
B plate
Die and cardstock
C plate.
This way there is no chance to cut on metal plate.
Blessings
Spellbinders Decorative dies - SOS!!!
