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Old 04-18-2010, 05:28 PM   #81  
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Originally Posted by MousieView Post
I'm having a problem with this too. Glad to hear that it is fixable. Although it's forcing me to be creative all on my own without being able to look at cards I've favorited.
Me too! Actually it's a new and different problem - how are we going to come with ideas? OMG.

So sorry - I thought we were dealing with an existing bug, but this is new.

I think the ash cloud broke it!

I've reported this, in all seriousness. I'm sorry.
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Old 04-18-2010, 05:28 PM   #82  
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oh yeah - I was about to have a heart-attack!!! Hopefully everything will be fixed and our favs will not be lost.

R
No heart attacks please! Although I almost did have one...

See this thread Forums at Splitcoaststampers
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Old 04-18-2010, 05:40 PM   #83  
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Now I can sleep tonight. I was in panic city....... Isn't that disgusting.

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Old 04-18-2010, 05:41 PM   #84  
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Now I can sleep tonight. I was in panic city....... Isn't that disgusting.

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Not at all. I feel the same way
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Old 04-18-2010, 05:44 PM   #85  
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I am glad to know it is a SCS problem (isn't that horrible to say!) and not that all my favs are gone. I have quite a few in there, for my 'I am going to make that someday' list
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Old 04-18-2010, 06:50 PM   #86  
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I too have the same problem, unable to see my favorites. I'm hoping that SCS will fix the problem fairly soon!
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Old 04-18-2010, 07:23 PM   #87  
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BIG sigh of relief!! I was afraid there was a policy change I missed or something! Whew! I can deal with you having a bug as long as they come back. Good luck! Bugs are ugly!
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Old 04-18-2010, 08:20 PM   #88  
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My entire gallery of favorites is gone!!! Will it come back??? I sure hope so I had many projects planned using layouts, color combos, and bits and pieces of ideas. I am one sad stamper.
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Old 04-18-2010, 08:52 PM   #89  
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I hope the problem is fixed soon. I just went to my favorites tonight and they are all gone , nothing is showing. I put some ideas in there just yesterday for a workshop on Wed. I new I should of taken the time to print them. Now my brain is a t a total loss trying to remember them.
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Old 04-18-2010, 08:54 PM   #90  
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My favorites are gone too! They will probably come back though.
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Old 04-18-2010, 08:59 PM   #91  
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Me three.. I think it is a glitch they will fix. This problem has happened to me before.
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Old 04-18-2010, 09:02 PM   #92  
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It clearly must be just a glitch. I went to a gallery for an SU set I knew I had cards favorited in, checked a card I recognized as one I had favorited, and it had 'remove from favorites' as an option. So the issue is the individual favorites gallery.
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Old 04-18-2010, 09:05 PM   #93  
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Mine in gone too. In the Help & Suggestion forum, one of the moderators said they are aware of the problem and trying to fix it.
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Old 04-19-2010, 12:38 AM   #94  
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I am just very relieved it wasn't anything I had done - or failed to do!
Good luck with the bug fixing.
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Old 04-19-2010, 02:50 AM   #95  
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Just wanted to say mine are gone too... :(
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Old 04-19-2010, 02:59 AM   #96  
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I swear I favorited the CUTEST stuff EVER yesterday too. Anyone else??

The gallery was beautiful this weekend.

We will squash the bug.
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Old 04-19-2010, 03:08 AM   #97  
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My gallery is all there but all my favorites are gone. GGGRRRRRRRRR
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Old 04-19-2010, 03:08 AM   #98  
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Yes - they will be back - check the Site Suggestions thread for updates!

So sorry for the trouble!
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Old 04-19-2010, 04:46 AM   #99  
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Default my favorites are gone

Is anybody elses's favorites gone. All my saved cards are gone. I have tried refreshing, rebooting and deleting all temporary internet files. Any suggestions.

thanks
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Old 04-19-2010, 04:55 AM   #100  
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Is anybody elses's favorites gone. All my saved cards are gone. I have tried refreshing, rebooting and deleting all temporary internet files. Any suggestions.

thanks
Patreese
Hi Patreese -
Yes, there's another thread about this - it's a bug. Your faves are safe, but we need to fix the bug so you can see them.

Lydia
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Old 04-19-2010, 07:35 AM   #101  
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I just checked again, again and again and my favorites gallery is still gone since yesterday. Mods please update us on what is happening about this. I used to print out everything and my DH told me I was crazy to use the favorites that's what it for. Oh why did I ever listen to him. Now I need something and can't get to it!!!
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Old 04-19-2010, 07:37 AM   #102  
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Hi -

I have no updates yet - it's just 8:30 in California.
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Old 04-19-2010, 07:43 AM   #103  
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Well I checked Sites Suggestion and NO updates on the problem. I used to print out everything I wanted to refer back to but my DH told me I was crazy, that's what favorites is for. Why oh why did I ever listen to him. I'm not big into trusting computers anyway. They are only good as long as they work, give me good old paper copies anyday.
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Old 04-19-2010, 07:45 AM   #104  
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Today I tried to pull up my favorites in the gallery and nothing comes up. Is anyone else having this problem?
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Old 04-19-2010, 07:46 AM   #105  
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Originally Posted by AbbysGrammyView Post
Well I checked Sites Suggestion and NO updates on the problem. I used to print out everything I wanted to refer back to but my DH told me I was crazy, that's what favorites is for. Why oh why did I ever listen to him. I'm not big into trusting computers anyway. They are only good as long as they work, give me good old paper copies anyday.
I responded in the other thread you posted in - no updates yet - it's only 8:45 in California, so I'm sure we'll hear something soon.
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Old 04-19-2010, 07:47 AM   #106  
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Yes - please see site suggestions!
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Old 04-19-2010, 07:52 AM   #107  
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Hi, My Favorites gallery is empty, too. I did clean out my cache, cookies, and browsing history per Lydia's awesomely easy to follow instructions.

Thanks for working on it. One more small problem (as if you didn't have enough already!), my e-mail notifications for my gallery aren't working either. That is to say, when someone leaves a comment on one of my cards, I'm not receiving an e-mail notification, even though I have it checked to do so.

Thanks for your attention.
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Old 04-19-2010, 07:58 AM   #108  
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Add me to the list... no faves left for me either.
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Old 04-19-2010, 08:00 AM   #109  
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Hey chickie - can you try unsub/resub on one - then send me the link and I'll comment? I'm getting mine....

Sorry about that!
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Old 04-19-2010, 08:05 AM   #110  
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Unfortunately, I am in the same boat. After being sure I cleared my cache and history, I checked my favorites and the file is empty!

Can someone let me know what the problem is and when it will be fixed?

Thanks!
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Old 04-19-2010, 08:06 AM   #111  
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Quote:

Originally Posted by AbbysGrammyView Post
Well I checked Sites Suggestion and NO updates on the problem. I used to print out everything I wanted to refer back to but my DH told me I was crazy, that's what favorites is for. Why oh why did I ever listen to him. I'm not big into trusting computers anyway. They are only good as long as they work, give me good old paper copies anyday.
Can't you save your favorites in a zip file? Then you wouldn't have to print everything out. I haven't quite figured out how to do this myself, but there is an option for dowloading our favorites as a zip.

BTW- my favorites aren't showing up yet either.
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Old 04-19-2010, 08:11 AM   #112  
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Originally Posted by mspfdView Post
Unfortunately, I am in the same boat. After being sure I cleared my cache and history, I checked my favorites and the file is empty!

Can someone let me know what the problem is and when it will be fixed?

Thanks!
I do not know the answer to either of those

But it will be fixed, and every user is in the same boat right now. I miss mine too!
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Old 04-19-2010, 08:17 AM   #113  
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Mine too. Found some inspiration on the galleries last night to make an invite for my son's 1st b-day and of course I am waiting until the last minute. I hope they get it fixed soon.
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Old 04-19-2010, 08:25 AM   #114  
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Can't you save your favorites in a zip file? Then you wouldn't have to print everything out. I haven't quite figured out how to do this myself, but there is an option for dowloading our favorites as a zip.

BTW- my favorites aren't showing up yet either.
That is what I was going to suggest, although I haven't done this in a while so it doesn't help me at the moment but I do have some of my favorites. There is a little icon next to where it says my favorites like this:



Then it will save the files as pictures on your computer and you can burn a cd so in case something like this ever happens in the future you still have them.
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Old 04-19-2010, 08:26 AM   #115  
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Well the picture didn't show up where I wanted it to but if you click on the attached thumbnail you should be able to see what it looks like.
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Old 04-19-2010, 08:32 AM   #116  
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Okay, I just tried to download my favs into a zip file (by clicking the little icon) and even though I can't see any of my favorites in the gallery, it downloaded them to my computer. So some of you might want to try this if you are looking for a certain card to use today instead of waiting for the glitch to get fixed.
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Old 04-19-2010, 08:32 AM   #117  
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Hi Just thought I would add I cannot find my faves either.

Also I can not make a comment on a person's card creation . I always could before. What's up with that? I hit the submit button and my comment disappears. Obviously I can comment to a thread tho....
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Old 04-19-2010, 08:38 AM   #118  
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Hi Just thought I would add I cannot find my faves either.

Also I can not make a comment on a person's card creation . I always could before. What's up with that? I hit the submit button and my comment disappears. Obviously I can comment to a thread tho....
Have you refreshed?

Comments in the gallery are going strong and I just tested it.
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Old 04-19-2010, 09:04 AM   #119  
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Someone mentioned downloading the zip file and it just worked for me too! Just click on the little zip icon when you go into your favs and save it to your computer. Then open it up when it is done.
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Old 04-19-2010, 09:20 AM   #120  
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Have you refreshed?

Comments in the gallery are going strong and I just tested it.
Yes I did that I could not see my submitted comment. I will try it again
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