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Old 01-30-2011, 05:22 AM   #1  
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Default Question about SU shipping

Hi everyone -

This may seem like an obvious answer to some, but let me preface the question by saying that not only have I never ordered from Stampin' Up, I have never ordered anything from CTMH, TAC, Pampered Chef, Tastefully Simple, Tupperware, Avon, or any other similiarly demo-based companies.

My question is: When I place an order through a demo and pay shipping, is that shipping to my house, or to my demo's house?

Basically I need to know if there is any premium that I am going to pay to get my stuff if I order on-line from a demo somewhere else, vs one that is local that I could pick up the stuff from if needed.

My mom orders from Tastefully Simple, and she has to pick it up from her salesperson's house, or pay a $5 premium to get it delivered to hers.

Thanks in advance for your help!
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Old 01-30-2011, 05:40 AM   #2  
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Traci.....This is assuming you are dealing with your Demonstrator face to face, over the phone or via e-mail. If you have your Demonstrator place your order you can tell her you want the order delivered to you (there is no additional charge for this service). Otherwise your order would probably be delivered to her home if she wants to combine orders. The only idea I don't like is that Stampin' Up won't send you the notice the order was shipped nor the tracking number.....it will only go to the Demonstrator.

If you order via your Demonstrator's website I don't know if the order automatically goes to you or the Demonstrator.

Many times the Demonstrators will hold orders and combine them so they can collect the benefits of the free-bee stuff from a combined order of show amount.

Also perhaps there maybe some Demonstrators who may charge the customer to send the order to them if the whole order is delivered to the Demonstrator.

My thoughts on all this is.....if I order something and have paid a decent shipping charge, I want it delivered to me directly. I'm paying shipping, so why should I want to then have to go pick it up from the Demonstrator at her convenience?

Just my thoughts.

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Old 01-30-2011, 05:46 AM   #3  
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I have clients place orders on line thru my demo website and their orders are sent directly to them. I have clients who call me and have me place the order and I designate the order to be shipped to their house. The only time I have orders shipped to me is for workshops. Also remember that when you place an online order thru a demo's website, you still receive hostess benefits depending on the amount of your order and it is Sale-a-bration.
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Old 01-30-2011, 05:54 AM   #4  
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Thanks Patti and Gail!
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Old 01-30-2011, 08:29 AM   #5  
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My friend is a demo and when she orders for her club, the orders go to her house and SHE delivers their order to them. I live in another state and sometimes will have her place my order and it is always sent to me.
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Old 01-30-2011, 11:25 AM   #6  
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Minimum shipping is $6.95, whether it is an online order or is placed by a demo. So if you are ordering a small amount - say a 19.95 item and would rather pay only 10% shipping ($2), it would be best to find a local demo who has an order going in soon so she can combine it with others. It is then up to the 2 of you to make clear if she will deliver it or you will pick it up. Obviously, she is not making much money on a small order, so would love it if you could pick it up. Or perhaps she might want to deliver it to you as part of her customer service in hopes that you will order again. If your order is more than $69.50, then there is no difference. The only other shipping difference is between an individual demos website ($6.95 minimum shipping) and ordering right from the SU website ($8.50 minimum shipping). This is to encourage customers to use the individual demo websites that have additional content such as an event calendar.
And yes- if you order online (either demo site or SU site) the order goes to you. There is no option to send it to your demo or anyone else unless you want to enter their address as the ship to address.
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Old 01-30-2011, 11:27 AM   #7  
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You could have any demo you place your order with ship it straight to you. The shipping charge is a minimum of $6.95 or 10%...whichever is greater. Sometimes I combine orders, and have them all shipped to my house...not to get the hostess stuff...but to save people shipping. If you are ordering like $30.00 worth of stuff, you would pay $6.95 shipping if you had it sent to your house. If you had a demo place it where she could combine with another order of approx. the same amount...you would only pay 10% shipping. Does that make sense? If you are ordering over $70.00 worth of stuff...shipping would be the same regardless.

And FYI...on the email notifications...you can ask your demo to put in your email address when you order and then the shipping notification can be sent to you. So you can receive that as well.

Hope this helps! Let me know if you have any more questions!
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Old 01-30-2011, 11:29 AM   #8  
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Sorry Craftdoc...apparently I was typing an answer the questions the same time you were! And your answer made more sense than mine so thanks!
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Old 01-30-2011, 01:05 PM   #9  
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Taking advantage of the combined shipping through a demo for combined orders makes a lot of sense.

But since I've been building up a wish list for some time, and plan to get the most out of sale-a-bration, I don't think I'll have any trouble meeting the 69.50 minimum to get my money's worth out of my shipping. ;)
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Old 01-30-2011, 05:57 PM   #11  
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It is so NOT hard to reach that $69.50 mark! Enjoy your goodies- it is so much fun to have a SU! box dropped off at your front door!
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Old 01-31-2011, 02:41 AM   #12  
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I order from my demonstrator online. All products come to my house (and she sends me an email with the tracking numbers--I just checked and UPS is coming to visit me on Tuesday!!!) Just make sure you order directly from your demonstrators site and not just by picking a name at SU or you don't get your hostess benefits until you call and cry to the nice gentleman at SU. (Yep, been there and done that one)
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Old 01-31-2011, 07:31 AM   #13  
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It's hard for me that SU shipping is so high. I am in need of a few small things right now, mainly pop dots, but I can't justify that for sure. I think SU's dots are my fave, but the shipping issue forces me to go buy other ones at places like Michael's. I wish they offered a way around that. I mean, it costs less than $1 to ship a few packs of those, and think of the money they'd make if I did order a few packs. I know it's not a HUGE order, but still, it would be something for them, and I'd be happy, too!
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Old 01-31-2011, 11:39 AM   #14  
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where in the burbs do you live?
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Old 01-31-2011, 07:17 PM   #15  
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I just have to update my post---I was checking to see where my goodies are and realized that it wasn't my demonstrator who sent me the email about where my goodies are but the email is from Stampin' Up direct. I did purchase through her website (again--don't just choose your demo from the SU website or it causes headaches--but I forgot once). I usually place an order with one or two people so we have at least a couple hundred dollars of products coming to us so shipping is reasonable. But when I have just wanted one thing that I either ran out of or forgot to add I just find something else that will work and wait until the next time I place an order.
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