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Old 05-13-2010, 03:34 PM   #81  
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Nichole had originally said that if things didn't work out on the original date, that they would try again after the release, so I was shocked to find out that they were doing it now. I'm sure they are extremely nervous!
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Old 05-13-2010, 03:40 PM   #82  
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I couldn't beleive it either when she posted that they were going to transition on Thursday when the release is Friday night! Brave girls!! I sure hope all goes well for them and us. ;) When I'm ready for some PTI, nothing better stand in my way!
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Old 05-13-2010, 03:54 PM   #83  
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Nichole's blog says this now:

"Website & forum update (7pmEST)
More expansive repairs were needed for the server than originally anticipated and the website had to be temporarily removed. We are very optimistic that all will be up and running again by 10pm EST.

Thank you again for your patience!"
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Old 05-13-2010, 04:03 PM   #84  
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As long as it's working by tomorrow night!! (fingers-crossed)
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Old 05-13-2010, 05:05 PM   #85  
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As long as it's working by tomorrow night!! (fingers-crossed)
Fingers crossed here!
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Old 05-13-2010, 05:06 PM   #86  
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Go read Nicole's blog now (9pm) as she graciously answers questions about why they are updating now and why all purchases made will count toward your anniversary sets. Oh well, now you'll just have to find some other company to whom you can write nasty notes.
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Old 05-13-2010, 05:08 PM   #87  
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I just went to check the website and was able to get in!
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Old 05-13-2010, 05:27 PM   #88  
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I'm in but it's still very slow and the product filtering isn't accurate. Hope everything is worked out by tomorrow!
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Old 05-13-2010, 05:33 PM   #89  
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Hmm. I'm in the store. It's already like six times more complicated to navigate. Searching doesn't bring me product results, and there are far too many extra steps to get to the dang ribbon I want.

Super surprised that the color filter isn't by PTI's exclusive color names.

Surprised there isn't a view all option so I don't have to sort five pages of ribbon to get what I want.
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Old 05-13-2010, 05:36 PM   #90  
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Oh man it is hard to navigate. :(
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Old 05-13-2010, 05:39 PM   #91  
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It's been super slow for me (since everybody and their brothers is on it playing around like me!) so I can't tell if it's returning correct results or not but I'm thrilled with the possibility of searching under the designer. So many times, I knew who designed a set but didn't know what category it fell under or what it's name was or when it was released. I've always wanted a "designed by" type of category for searching. Hope the bugs get worked out sooner rather than later because I can't wait to look around more!
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Old 05-13-2010, 05:40 PM   #92  
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Oh, we can order dies by "collections" with "just one click", like all of April releases for $27! I like that!!
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Old 05-13-2010, 05:42 PM   #93  
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If anyone can locate A2 white envelopes please let me know! There are two categories for basic envelopes .. one (30) and one (40) ... and they both say "square" envelopes.

I believe they used to be packaged in quantities of 40, so I'm thinking that may be the right one.
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Old 05-13-2010, 05:44 PM   #94  
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I like what I see so far & know that they are still working on getting all the little things to work correctly. I think it will take a little practice to navigate it, but am willing to give it a chance. I'm happy they have listened to their customers about upgrading their site so it works better.
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Old 05-13-2010, 05:49 PM   #95  
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Ohhhh, patterned papers in 12 x 12!! Looks like 12 sheets for $6

Liking what I'm seeing so far!
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Old 05-13-2010, 05:53 PM   #96  
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Going to take some getting used to, that's for sure. Response time is a killer. It took me more than a half hour to put two ink pads, a Palette Noir reinker, and a die into my cart. I have confidence that they'll improve the response time.
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Old 05-13-2010, 05:59 PM   #97  
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What section of the product listing are the dies in? Can't seem to find them!
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Old 05-13-2010, 06:03 PM   #98  
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found them!
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Old 05-13-2010, 06:18 PM   #99  
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I love it but I really pray that they can SPEED IT UP! Imagine tomorrow night if its running that slow.
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Old 05-13-2010, 06:18 PM   #100  
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Can anyone tell me how to find the forum from the home page?

The site is pretty to look at but there's gonna be a learning curve for sure. Seems like it's more steps to get to the specific product you want unless you're a "buy it all" type of shopper. There has to be a faster way to navigate through their product inventory. On the bright side, the site is up and running.
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Old 05-13-2010, 06:28 PM   #101  
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Click on Forum on the top menu bar

it is slow right now as all of the files are cacheing in the new server. Thats why they need everyone to shop as much and click on what they can so it can speed up and test as well.

Envelopes are the 40 pack. The 30 pack I tried and it puts a blank pic in your cart, so I think it is an error. The 30 pack also has no price, but the 40 pack does.

Gallery link doesnt work. The top nav button is programed to go to the home page, not gallery, but when I manually typed what I assume is the correct path in the address bar, it doesnt go there. They may have turned off the gallery to work through kinks, favoring getting the storefront working in time for tomorrow.
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Old 05-13-2010, 06:40 PM   #102  
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Quote:

Originally Posted by milwaukiteView Post
Ohhhh, patterned papers in 12 x 12!! Looks like 12 sheets for $6

Liking what I'm seeing so far!
The 12x12 is older paper. They used to carry 6x6 and 12x12, but switched at some point to 8x8 only.
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Old 05-13-2010, 06:48 PM   #103  
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I requested a new password, as per Nichole's instructions, and have yet to receive it. Why in the world would PTI launch a new site the night before a release!?!?!?
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Old 05-13-2010, 06:59 PM   #104  
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It is running MUCH faster for me now!! YEA!!
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Old 05-13-2010, 07:09 PM   #105  
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Regarding the password- do you have more than 1 email address? I thought my password would have been sent to the email address I always used when ordering, but found that it went to a different one. HTH!
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Old 05-13-2010, 07:13 PM   #106  
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Oh my gosh! Are the wood buttons back?! http://www.papertreyink.com/shop/rus...intage-buttons
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Old 05-13-2010, 08:04 PM   #107  

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OMGoshhh, I am going through withdraw too Can't wait to post in the gallery
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Old 05-13-2010, 08:53 PM   #108  
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The website is soooooo slow it's driving me insane. Just took me about 20 mins to put 2 items in my cart. Maybe I won't order this month after all....
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Old 05-13-2010, 09:18 PM   #109  
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Whoa!! I just headed over and wowsa! I need to peruse through it but so far it looks awesome
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Old 05-14-2010, 09:36 AM   #110  
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Got in and looked around this am...got my card ready to go for release this evening...it will be overflowing when I am done...lol It will take some getting used to but I am liking what I see so far. Print needs to be black rather than the light color they used.
blessings.
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Old 05-14-2010, 09:39 AM   #111  
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Quote:

Originally Posted by cdjkssssView Post
The 12x12 is older paper. They used to carry 6x6 and 12x12, but switched at some point to 8x8 only.
Thanks Chris for that info, I had no idea they carried 12 x 12 paper before.

How many more hours until shopping time???? : )
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Old 05-14-2010, 09:40 AM   #112  
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I think it's fine, too.

I would like an "add to cart" button right there with the item, especially for resupply things like cardstock. I think they don't have it because you need the dropdown for which size pack you want, but it would be nice to have those right under the cardstock picture.

Of course, I was doing this when it was slow yesterday evening LOL!! Now that it's fast, it's not a big issue.

I thought it was cool that in my account info it had how long I've been a customer. . . or maybe member. Maybe it's the date I registered on the forum. But still. . . that was neat.
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Old 05-14-2010, 09:41 AM   #113  
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Quote:

Originally Posted by Kim HughesView Post
OMGoshhh, I am going through withdraw too Can't wait to post in the gallery
Hi Kim!! And I can't wait to SEE the gallery ;) .
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Old 05-14-2010, 10:20 AM   #114  
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Quote:

Originally Posted by AnniefbView Post
The website is soooooo slow it's driving me insane. Just took me about 20 mins to put 2 items in my cart. Maybe I won't order this month after all....

remember -- you don't have to order on release night! the best time to order from most companies is a few days before the next release!
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Old 05-14-2010, 11:45 AM   #115  
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Quote:

Originally Posted by sprtchickView Post
Got in and looked around this am...got my card ready to go for release this evening...it will be overflowing when I am done...lol It will take some getting used to but I am liking what I see so far. Print needs to be black rather than the light color they used.
blessings.
Agreed ... there's not enough contrast. The combo looks great on paper but is really hard on the eyes. Unless, they are trying to encourage us to spend less time on-line? LOL

Has anyone tried visiting the site/forum using a PDA (iPhone, iPod, or Blackberry)? The forum & gallery buttons on the main tool bar are missing when I use my PDA. I wonder if their techies know this? :?
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Old 05-14-2010, 01:25 PM   #116  
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Quote:

Originally Posted by Joan BView Post
remember -- you don't have to order on release night! the best time to order from most companies is a few days before the next release!
In my head, I know this to be true. :mrgreen:

But somehow I see myself sitting here again at midnight, LoL!
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