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Old 02-22-2015, 01:55 PM   #1  
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Default Is this legitimate ?

I am a bit paranoid since my CC was hacked 3 times so I wondered if this was legitimate

I got an email from Spellbinders with a subject line : ACTION REQUIRED New Website New account for you

This is from the body of the email


Spellbinderspaperarts.com has a new look featuring new products, now much easier to find! Find inspiration on our new site�browse and purchase our inventive Spellbinders products and get started creating today!

JOIN OUR COMMUNITY BY CREATING YOUR NEW LOGIN
To keep your personal data safe, we did not save any login information from the old website. You�ll need to create a new login to register.

I did not click on the link to create a new log in because I was suspicious

Any one else get this and is it really from Spellbinders ??
Barbara
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Old 02-22-2015, 02:10 PM   #2  
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I would say be suspicious. I used to work in eCommerce and when we redesigned web sites, we kept the account info (encrypted). Yes it is more work to do that on IT's end.

Why not just go to their web site and log in with your old credentials. If they work, I would say this is not legit.
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Old 02-22-2015, 02:50 PM   #3  
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Quote:

Originally Posted by Illinois MargeView Post
I would say be suspicious. I used to work in eCommerce and when we redesigned web sites, we kept the account info (encrypted). Yes it is more work to do that on IT's end.

Why not just go to their web site and log in with your old credentials. If they work, I would say this is not legit.
This is why I am suspicious. I never had an account with Spellbinders. They have my email from entering drawings and I think I get a few announcements from them .

I am going to wait for someone from Spellbinders to see this a respond

If it is Phishing I will post a message under Announcements
Barbara
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Old 02-22-2015, 03:26 PM   #4  
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I got that same e-mail and didn't remember having an account with Spellbinders either. I ignored it.
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Old 02-22-2015, 04:08 PM   #5  
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I got the same email. I just deleted it.
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Old 02-22-2015, 04:09 PM   #6  
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I don't follow Spellbinders too much anymore (own way too many already), so I just deleted the email without really reading it. But as you have pointed out, I didn't have an account or login with them, so no need to create a new one.

Suspicious.

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Old 02-22-2015, 04:46 PM   #7  
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yeah sounds fishy. If I ever get an email similar to that, from ebay or paypal even, my husband tells me to not click the link in the email but to type in the website myself and check my accounts for messages. It always a scam. Better to be safe than sorry for sure.
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Old 02-22-2015, 09:19 PM   #8  
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Quote:

Originally Posted by BluDragonView Post
yeah sounds fishy. If I ever get an email similar to that, from ebay or paypal even, my husband tells me to not click the link in the email but to type in the website myself and check my accounts for messages. It always a scam. Better to be safe than sorry for sure.
I never click on links in emails for things like that. Like you, I go directly to the website myself and check it out.

For the same reasons, I don't ever give any information over the phone when I receive calls that I did not initiate. You can't be too careful in this new world we live in. Scams are every place.

Recently I heard of a phone scam where they made the caller ID say it was the local county court house calling. They told callers they had neglected to respond to a jury summons, and would be held in contempt of court. But - if you would just give them some information over the phone, they could straighten it all out. Right!! I'm sure many unsuspecting people fell for that one and gave out their information.
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Old 02-22-2015, 11:37 PM   #9  
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I also got that email and never had an account with Spellbinders and promptly deleted it.
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Old 02-23-2015, 01:25 AM   #10  
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buggainok's advice is sound- if you did not initiate the call, never give info. Likewise with e-mails asking for any info at all- 99 times out of a hundred, its a phishing scam. Its usually good to have a look on a company's website for security info, often they have an email addy you can forward this sort of thing to. On average, i get half a dozen 'Paypal' phishing emails a month.
Also, look at how the email is addressed- any company you are genuinely registered with with address you by name, not 'dear customer', 'dear valued customer'- that one always makes me laugh- you do the right thing by visiting a site via your own link, or by typing it in.
I once had a phishing email allegedly from our bank, and out of curiosity, clicked the link to see where it went. I was shocked to see how very much like the 'real' site it looked, and without doubt, unless you used the online banking often, you would have been taken in.
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Old 02-23-2015, 11:52 AM   #11  
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Its a good idea to contact Spellbinders and ask them. If they didn't send it I'm sure they might want to warn their customers.
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Old 02-23-2015, 06:47 PM   #12  
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I got the same email and also ignored it.
While I have never set up an account with them to purchase items, I HAVE entered their release contests on many an occasion. It never occurred to me that the email might not be legit - I just assumed my email addy was in their files from the contests.
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Old 02-24-2015, 05:50 AM   #13  
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I don't remember where I heard it, here or a previous email probably but I already knew they were redoing their site. I clicked over to check it out and it looks legit to me. I don't have an account so I didn't enter any personal info but all the videos, gallery stuff etc were there as well as all their dies, etc.

I got the impression from their email that they just wanted customer's to know they might need to create a new login because of the reorganizing/revamping of their site.
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Old 02-24-2015, 09:30 AM   #14  
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Spellbinders did redo their website :-)
I'll ask if the email was sent from them.
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Old 02-24-2015, 09:52 AM   #15  
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Hi all,

yes, this is legit. We did send the email. You may not have had an account, but if you ever signed up for our newsletter, you also received this.

thanks!
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Old 02-24-2015, 10:35 AM   #16  
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From somebody who worked in fraud at eBay, here are a couple pieces of advice:

1) Don't click. If you want to know if the email is legit, go directly to the website by using a bookmarked page or typing in the web address that you know is the correct one (not what is in the email.) If it's legit, they will usually have some info on their website about what it is they emailed about. If not, use the Contact Us page on the website to inquire. Do not respond to the email: this tells spammers your email address is valid and they will potentially redouble their efforts.

2) Hover your mouse without clicking. In the email, hover over the link they want you to click. Does it match what you know to be the correct web address? For example, you get an email from SCS telling you to change your password. At first glance the link says www.splitcoaststampers.com. You hover over the link with your mouse and it says something completely different, or something weird like www.splitcoastcrafting.xyz.login.com. Look very carefully, it might be very similar but just a few characters off. If you still aren't certain, follow the advice in # 1). Hovering won't work with links in regular newsletter type emails, they will use a different web address for the purpose of tracking where their newsletter traffic is coming from.

Hope this is helpful.
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Old 02-25-2015, 09:51 AM   #17  
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Quote:

Originally Posted by willosmamaView Post
Hi all,

yes, this is legit. We did send the email. You may not have had an account, but if you ever signed up for our newsletter, you also received this.

thanks!
Thank you for clearing this up .
My CC has been hacked 3 times and I have gotten dozens of Phishing emails so I am super cautious
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