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Hi! I need some help using my spellbinders dies. The copper color discolors the die cuts whenever I use white cardstock. I’ve asked them about it, and they didn’t know what I was talking about, so they couldn’t help. Does anyone know how to fix this? I’ve tried using waxed paper, and it helps a little bit, but not enough. Please help!! Thx!
I have never had this happen, but my Spellbinders dies are very old. Which die are you having issues with? Is it a new die or an older one? Hopefully we can help you.
I have many Spellbinders dies, old and new, and have never had this problem or ever seen anyone else complain about it. Have you tried different brands of cardstock? Do you live in a really humid area? How are you storing the dies?
Interesting. I have used their products for years and haven't ever had this issue, either. Not sure if humidity would be the issue as I live in a humid place (though we do run our A/C most of the year).
I've never had this problem, but I remember there were a lot of complaints about this years ago. I think the solution was to add a piece of printer or scrap paper on top of what you're cutting.
Thank you, thank you, thank you!!! I don’t have it perfect yet, but at least now I know I’ll get there! It doesn’t show up very well in pictures, but the smaller poinsettia piece has the discoloration, and the bigger one was done with a piece of printer paper on top. I thought I’d tried everything, but I never thought of that, for some reason! Thank you everyone!
I have many Spellbinders dies as well and have never had a problem with them. Are they original Spellbinders dies or could they be knock offs? It's hard to tell from your picture, but the dies look much lighter in color than any of the dies I have.
Years ago I had this problem with scalloped ovals and contacted Spellbinders via email. I didn't send a photo. They sent me a new set! I don't know their current policies.
Wow, that was nice! I sent them a picture, but they said that they didn’t know anything about it, and that’s the last I heard from them. I sure didn’t expect them to send me new ones, though, because it was almost all of the Spellbinders stuff I have that was doing it, and I have kind of a lot of it.
I don't think I owned any Spellbinders dies until they released the Nestabilities, and every set I bought did that at first. I put a piece of wax paper between the die and paper. A good way to salvage your diecuts that have any discoloration is to use a sand eraser on your diecut piece. The eraser is also good for getting rid of ink smudges.
__________________ Linda E
Caution: You are entering an artistic zone. This is not clutter - this is creating. These are not pajamas - it's my work uniform.
I had that once with some Stampin' Up! dies but it was a batch thing. I think sometimes when they apply the coating something goes wrong (rarely). Spellbinders customer service is amazing.
Is it Possible that you have used these dies in the past and stenciled with them causing some residual ink to be left on the dies that is now coming off on the paper you are currently using?
I've both heard of this happening and had some dies that 'participated in the sharing of their coating'. I usually use wax paper, sometimes printer paper to stop that from happening. I was also able to use a pencil eraser to remove the coating that gets on the edge of my die cuts. I haven't noticed an issue for the last several years. Maybe my dies are old enough that there isn't anything more coming off of them. I haven't bought any newer dies of theirs.
I think you got someone "new" in their CS department who personally doesn't know anything about the issues. Everyone knew about it when it was extensively discussed here in the forums.
I will share a response from the president of Spellbinders at the time that was posted on one of the older (14 years ago) threads discussing the issue.
Dear SplitCoast members,
First, I would like to personally thank everyone for your comments and patience while Spellbinders looked into the �dirty edge die issue�. After Speaking with our factory, reviewing samples sent in from various split coast stamping members and extensively testing the dies it has become evident that in some cases the paint on Spellbinders dies may flake off on or near the cutting edges of the dies.
The Spellbinders dies are chemically etched dies. They are painted the Copper color for cosmetic purposes only. When using ANY chemically etched die in conjunction with a ROLLER or PRESS machine, it is NORMAL due to the extreme PRESSURE exerted in the machines for some of the color to come off the edges of cutting surfaces of the dies. This includes ALL CHEMICALLY ETCHED DIES including the Silver ones which we have also observed and tested extensively. The reason this is more noticeable with Spellbinders dies is due to the Copper Coloring. Again, the color coming off the dies is strictly cosmetic only and in no way effects the performance or strength of Spellbinders dies.
We have used and tested a wide array of cleaning products and have determined the best way to remove any unwanted residue is to clean the dies with a general household cleaner such as Pine sol, Lysol household cleaner, dish liquid or laundry detergent along with a brush of some kind such as a toothbrush, nail brush or small household cleaning brush. I am very happy to say that all of the above mentioned products removed and resolved the �dirty edge issue�. Again, I would like to thank all of the wonderful split coast members for bringing this to our attention. If you have any questions feel free to e-mail us at [email protected]
Kindest regards, Stacey Caron President, Spellbinders Paper Arts LLC
However, that thread continued to have people share difficulties for five years. Most said that washing the dies didn't get rid of the problem, but I can't speak to their washing procedure. I haven't located any other threads on the topic.
wow - I was a member from the Makers Mart days... and never had this problem. I 'lost' my membership when they updated their web site a few months back and just never rejoined.. But that white poinsettia came out beautifully !!! Hope you can get it resolved...
I recently purchased Yana Smakula's new collection and the anemone dies are doing the same. I contacted Scrapbookpal thinking they sent me a defective set, without questions they sent me a new one. They came today and they are doing the same, leaving red discoloration on the edges of the paper! I don't remember having this issue and I have owned Spellbinders Dies for more than 10 years! I tested Yana's Magnolia dies from last year and sure enough the solid die does the same. I guess I never knew because I have only used the etched die. Nonetheless it's still annoying.
I've designed for and used Spellbinders dies for a long time. This happens with old and new dies. What I find if it does happen is that it fades with continued use. I also notice it happens more frequently on smaller etched lines and is noticeable with white cardstock. If I get a die that leaves the residue (for lack of better term), I die cut it several times with colored cardstock (which I then keep in my stash) and then go back to the white and it is much improved. On occasion I will take a rubber adhesive eraser and/or white eraser and see if I can erase the discoloration and that works sometimes.
I thought I was the only one experiencing this problem with Spellbinders dies. So happy to see I'm not alone. I'm going to try all the tricks here to see if I can lessen the problem. Now I am very hesitant to order from them knowing this is a problem.
I thought I was the only one experiencing this problem with Spellbinders dies. So happy to see I'm not alone. I'm going to try all the tricks here to see if I can lessen the problem. Now I am very hesitant to order from them knowing this is a problem.
Do not hesitate to order from Spellbinders. Their products are amazing. I have seen the problem mentioned, but I blamed it on my cheaper cardstock. Try the single sheet of copy paper. The Spellbinders dies are a darker color than some other brands, but they cut so much better than some brands.
It's happened for me throughout my die-cutting crafting life with Spellbinder's dies. It's frustrating for sure. New dies I bought recently,(Fluted Classis Rectangles) the same thing happened on a wedding card. I threw out the piece, redid it, and sure enough, that rust color was all the way through the edging detail again. I used waxed paper on my third try and that did not help much. I should have tried the text weight paper. But it is a continuing problem. I understand completely!
To the OP's (years ago), Spellbinders definitely knows about the problems. After purchasing a few sets of nesting dies and "labels" and finding residue on EVERY edge, but especially scalloped circle and ovals, I contact them. They responded by sending new dies very quickly. No comments from them at that time about the paint on the dies coming off, or how to possibly remove it before using the dies. I'm happy with the many dies I have from them, even if there's a touch of color at times. I use their Everything Tool with the stiff brush to remove the color.
Help with spellbinders dies
