Quote:
Originally Posted by calliemcmull Perhaps providing constructive feedback to companies directly (in this case PTI) rather than openly bashing them on the message boards would be a nice change of pace. It is sad that even in the crafting world (where most of the time people are open to sharing ideas and being supportive) we can get so tied up in knots about not being able to get exactly what we want at the exact moment we want it.
Did PTI have a major fiasco on their hands last night? Of course they did...but I don't think they needed everyone freaking out about it. Yes, they are a business and need to operate in the most efficient way they can. But direct feedback to them is a much better way of getting the message across rather than having a hissy fit on message boards. |
NO ONE IS BASHING PTI. There is a
huge difference than expressing our frustrations and openly bashing. PLEASE do not accuse us of this.
We are allowed to express our opinions and it gets old when someone does and then is accused of being a basher/gossiper and everything else.
I love PTI. And yes I placed a big order that night.
When the site crashed many of us came here and chatted away while we were waiting to see the new release sets and try to place our order.
And BTW PTI did NOT WANT ANYONE CONTACTING them about the site issues. So how would you expect customers to do that??????
As I said I love PTI and will continue to buy from them but the release issue every month is very FRUSTRATING.
I am praying they get it all worked out before next release as I will be there again to order.
