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Old 05-03-2010, 10:32 AM   #1  
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Exclamation Gallery Problems - Please Read!

Hey everyone -

Please see the announcement on the home page regarding a gallery problem we are having.

We are asking that members not upload until this is resolved to allow tech support to fix the problem as quickly as possible.

Thank you for your patience!
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Old 05-03-2010, 12:04 PM   #2  
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OK, thanks for letting us know. My apologies for uploading a card this afternoon and not being aware of this announcement.
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Old 05-03-2010, 12:05 PM   #3  
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Quote:

Originally Posted by cullenwrView Post
OK, thanks for letting us know. My apologies for uploading a card this afternoon and not being aware of this announcement.
No worries at all! I'm so sorry for the trouble!
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Old 05-03-2010, 12:17 PM   #4  
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thanks for letting us know! I don't always go to the home page.
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Old 05-03-2010, 01:28 PM   #5  
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Me too, I uploaded, sorry
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Old 05-03-2010, 01:29 PM   #6  
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It's okay!

We knew a few would get through. You are not in trouble
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Old 05-03-2010, 03:10 PM   #7  
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Will we have to re-upload if we accidentally uploaded already today? (Sorry! I missed the announcement too...)
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Old 05-03-2010, 03:12 PM   #8  
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Definitely not!

However, if you see your images with broken thumbnails being moved to a special gallery, please do not be alarmed, and do not try to edit them.

Everything will go back to normal after we fix it.

Thank you sooo much for hanging in there!
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Old 05-03-2010, 03:51 PM   #9  
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Thanks for keeping us posted!
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Old 05-03-2010, 05:05 PM   #10  
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Oops- I uploaded a card today, too! Thanks for letting us know. I'll be sure to check here first before uploading again!
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Old 05-03-2010, 05:13 PM   #11  
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Will there be an announcement when we can start uploading again?

....trying to get cards uploaded for challenge deadlines ....
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Old 05-03-2010, 05:24 PM   #12  
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Yes, I promise - as soon as I know you will know! I'm so sorry!
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Old 05-03-2010, 05:24 PM   #13  
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Thanks Lydia, I know y'all are working hard!
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Old 05-03-2010, 05:56 PM   #14  
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I too, uploaded today without seeing the homepage message! So sorry, and thanks for all of the hard work getting things fixed for us SCS addicts!
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Old 05-04-2010, 05:20 AM   #15  
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just checking to see if there was an update. I noticed several things uploaded this morning but I didn't want to try until I knew for sure.
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Old 05-04-2010, 05:48 AM   #16  
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Me too, just checking. I am seeing lots of uploads, but I notice some of them are in a category called Broken Thumbnails, so I presume there is still some sort of issue.
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Old 05-04-2010, 05:51 AM   #17  
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Yes, nothing has changed. What you are seeing is us moving things around.

So sorry!
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Old 05-04-2010, 07:45 AM   #18  
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sorry. I uploaded an item before seeing this. Hope you get it fixed soon!
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Old 05-04-2010, 08:28 AM   #19  
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Is there an update?
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Old 05-04-2010, 08:31 AM   #20  
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The update is that they are still working on the problem. It probably will be tomorrow that the gallery is restored to normal, but as soon as I hear I will update if that changes!
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Old 05-04-2010, 08:32 AM   #21  
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Ok, thanks Lydia!!
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Old 05-04-2010, 08:37 AM   #22  
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Thanks for hanging in there!

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Old 05-04-2010, 08:37 AM   #23  
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OMGosh, that is so cute!!
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Old 05-04-2010, 09:50 AM   #24  
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love that picture

smile
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Old 05-04-2010, 01:42 PM   #25  
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Hello my people...

Uploading can resume.

The only thing you will notice is that the name of the Member Gallery in your dropdown is now called (Temp Member Galleries).

This is temporary, and you can treat it as you would your member gallery.

After our dev team finishes repairs, everything will go back to normal.

Let's see your cards!!!
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Old 05-04-2010, 01:44 PM   #26  
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Quote:

Originally Posted by UnderstandblueView Post
Hello my people...

Uploading can resume.

The only thing you will notice is that the name of the Member Gallery in your dropdown is now called (Temp Member Galleries).

This is temporary, and you can treat it as you would your member gallery.

After our dev team finishes repairs, everything will go back to normal.

Let's see your cards!!!
COOL!!!!

Thanks for all your hardwork on this issue!
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Old 05-04-2010, 02:28 PM   #27  
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Excellent Smithers - thanks!
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Old 05-04-2010, 04:55 PM   #28  
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My card from the other day is still showing as a red x. Should I try to change it out or will that get fixed?
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Old 05-04-2010, 04:57 PM   #29  
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My card from the other day is still showing as a red x. Should I try to change it out or will that get fixed?
Yes


It will get fixed
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Old 05-04-2010, 05:55 PM   #30  
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Lydia,

The FTTC65 gallery shows a few cards loaded by my blog team members earlier. I do not know if their cards are in the Flourishes (member gallery) or what, but it told me when I tried to comment that user comments are not allowed! Can you help me with this? Is it something I am doing wrong or still the wonky gallery stuff? Just making sure! TIA!

I REALLY appreciate all that you are doing behind the scenes! I know computer code is tough!

Again, thanks!

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Old 05-04-2010, 06:02 PM   #31  
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Originally Posted by gbedwrightView Post
Lydia,

The FTTC65 gallery shows a few cards loaded by my blog team members earlier. I do not know if their cards are in the Flourishes (member gallery) or what, but it told me when I tried to comment that user comments are not allowed! Can you help me with this? Is it something I am doing wrong or still the wonky gallery stuff? Just making sure! TIA!

I REALLY appreciate all that you are doing behind the scenes! I know computer code is tough!

Again, thanks!

Betty
Sure - can you link me to the one (s) you can't comment on?
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Old 05-04-2010, 06:13 PM   #32  
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Originally Posted by UnderstandblueView Post
Sure - can you link me to the one (s) you can't comment on?

It may just be me! However, I have commented on other cards today.
Barbara did a testing on her card after we emailed each other...

Gallery at Splitcoaststampers

I tried to comment after her, but to no avail for me. Then, I asked if she could check out this card in gallery and it worked for her! Not for me!

Oops...forgot the link!

Gallery at Splitcoaststampers

This is what I am getting!

Splitcoast Gallery Message User comments not allowed.
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Old 05-04-2010, 07:41 PM   #33  
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Quote:

Originally Posted by UnderstandblueView Post
Definitely not!

However, if you see your images with broken thumbnails being moved to a special gallery, please do not be alarmed, and do not try to edit them.

Everything will go back to normal after we fix it.

Thank you sooo much for hanging in there!
Well I don't always go to the home page either and I tried to edit mine and ended up deleting it. I also sent an email to the webmaster, so I guess you can ignore it.
thanks!
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Old 05-04-2010, 08:59 PM   #34  
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My card still shows a red x in my gallery. Should I reload it or will it be fixed in time?
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Old 05-05-2010, 02:47 AM   #35  
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Originally Posted by AbbysGrammyView Post
My card still shows a red x in my gallery. Should I reload it or will it be fixed in time?
I have the same thing for one of my cards, but it's only the thumbnail that's not showing, when I click on the pic, it does show up full size.
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Old 05-05-2010, 03:34 AM   #36  
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It will be fixed All new images are fine, and the old ones will be fix when our permanent fix is completed.
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Old 05-06-2010, 02:54 PM   #37  
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Does this mean that the search feature in the Favorites will be working like it used to? Hopefully? Pretty please?
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Old 05-06-2010, 03:47 PM   #38  
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Does this mean that the search feature in the Favorites will be working like it used to? Hopefully? Pretty please?
Soon I promise
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Old 05-06-2010, 04:17 PM   #39  
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Are the problems fixed? I didn't see the announcement on the home page but my card is showing an "X" where the picture should be. Even though the picture shows on my gallery, I had a comment where when you click to enlarage the picture it won't show anything.
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Old 05-07-2010, 03:58 AM   #40  
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We have not re-enabled member galleries or restored the X pictures yet, but new uploads into our temp gallery are working. All of the X pictures will be restored, it will just take a little time...
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