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Okay, I have just had a wonderful experience with Eclectic Paperie and I just wanted to shout from the mountaintops how grateful I was for their customer service and I figured this was the best way to do that. I heard about their website through these forums so I know many of you probably already know how great they are, but if you don't--order with confidence. Their customer service is fantastic and I'm just so pleased with how they have worked with me during a recent misfortunate occurence. There are companies I've read about on Splitcoast (Gina K. Designs for example) whom I know I will purchase from in the future based on the rave reviews people give and the way in which they handle issues with their consumers. I just wanted to do the same for Eclectic Paperie because I am one grateful customer of theirs. Thanks for letting me share!
i just ordered with them earlier today for the first time! thanks for the great review! i, too have heard how wonderful they are and i am happy to spend my money with someone that has such great service!
My order is on it's way! I can't wait for it to get here. I ordered the Hey There Cupcake set, so I'll get the weekend to play!
__________________ Kelsey- wife, daughter, sister, friend, & stamper Life isn't about waiting for the storm to pass, it's about learning to dance in the rain http://kelseyforester.blogspot.com
I sent them a email almost 2 weeks ago and never heard from them.
I would try calling. You never know with e-mail...sometimes people send me messages that get sent to my junk mail for no apparent reason. I also have a customer who NEVER gets my e-mails--they aren't in her junk or anywhere, it's bizarre! Anyway, you just never know with e-mail sometimes if the message has actually been received so I would try calling. Hope you hear from them soon!
I heard all the great reviews on here and finally placed an order and so far I am a little disappointed. I places on order on the 20th and it looks like it is going to be another 2 or 3 more days before it even ships. I understand that they had a high volume of orders and I figured shipping would take a little longer, but not that much longer.
I'm a little disappointed that I placed an order on the 20th and still haven't received a shipping notice. I've never had it take this long. I also ordered the cupcake set plus some patterned paper...boo-hoo
I'm a little disappointed that I placed an order on the 20th and still haven't received a shipping notice. I've never had it take this long. I also ordered the cupcake set plus some patterned paper...boo-hoo
Yep, I ordered the 18th and hasn't shipped yet... The site said 7 to 10 business days to ship....it's never taken that long before. I'm assuming the holidays have slowed them up.
__________________ Faith is being sure of what we hope for and certain of what we do not see. Heb 11:1 LuLaRoe JenMarie Taylor
We are currently shipping orders placed on Jan 18th. We were overwhelmed with heavy traffic and the volume of orders during our birthday promotion so you may experience a significant delay with your order.
__________________ Faith is being sure of what we hope for and certain of what we do not see. Heb 11:1 LuLaRoe JenMarie Taylor
We are currently shipping orders placed on Jan 18th. We were overwhelmed with heavy traffic and the volume of orders during our birthday promotion so you may experience a significant delay with your order.
Woo Hoo ~ I just got a shipping notice email!!!
__________________ Faith is being sure of what we hope for and certain of what we do not see. Heb 11:1 LuLaRoe JenMarie Taylor
Unfortunately, my experience with them has not been a good one. One item missing from my order and many emails remained un-answered. Was told the item was mailed out twice and two and half months later finally found out that it was never sent. I do not consider that good customer service. :(
Eclectic Paperie--Fanastic Experience!
