In the Forums

Register

Today's Posts

Search

Get the Weekly
Inkling
newsletter





Previous Issues

Splitcoaststampers's privacy policy

Get Social

Splitcoaststampers on InstagramLike Splitcoaststampers on FacebookFollow Splitcoaststampers on TwitterPit Splitcoaststampers on Pinterest

Sponsored Ads


 
Splitcoaststampers.com - the world's #1 papercrafting community
You're currently viewing Splitcoaststampers as a GUEST. We pride ourselves on being great hosts, but guests have limited access to some of our incredible artwork, our lively forums and other super cool features of the site! You can join our incredible papercrafting community at NO COST. So what are you waiting for?

Join the party at Splitcoaststampers today!

Reply
Thread Tools Search this Thread
Old 05-23-2018, 08:11 AM   #1  
Pearl-ExPert
 
sillyfilly's Avatar
 
Join Date: Mar 2005
Location: Rural Missouri, beautiful country.
Posts: 21,022
Likes: 0
Received 0 Likes on 0 Posts
Question Stamp TV

How in the world do I get in touch with this company? I have left two messages on Gina's blog but have gotten no response. My password will not work and I sent the message forgot my p/w. I get a response that there is p/w info but nothing in the body of the message. Its automated so I can't send a reply. Please help. TIA
sillyfilly is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote Likes
Old 05-23-2018, 10:09 AM   #2  
Insane Embellisher
 
ozarkstamper's Avatar
 
Join Date: Apr 2005
Posts: 768
Received 21 Likes on 14 Posts
Default

The email address listed on the bottom of the invoice I received with a recent order is [email protected].
ozarkstamper is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote Likes
Old 05-23-2018, 12:52 PM   #3  
Crimping Master
 
crazysuziestamper's Avatar
 
Join Date: Dec 2006
Posts: 1,365
Likes: 0
Received 0 Likes on 0 Posts
Default

FYI - Gina's mother passed away on Sunday and the funeral is Friday. She may not be around right now to handle things.
crazysuziestamper is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote Likes
Old 05-23-2018, 03:11 PM   #4  
Splitcoast Dirty Dozen
Proud Fan Club Member
 
lovinpaper's Avatar
 
Join Date: May 2011
Location: MO
Posts: 6,320
Received 857 Likes on 613 Posts
Default

There is customer service. They monitor the info address when Gina is not available. Just sent a note and they will get back to you.
__________________
Lisa

Featured Stamper #671
lovinpaper is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote Likes
Old 05-23-2018, 03:47 PM   #5  
Splitcoast Dirty Dozen
Proud Fan Club Member
 
lovinpaper's Avatar
 
Join Date: May 2011
Location: MO
Posts: 6,320
Received 857 Likes on 613 Posts
Default

I just did a search on her store, Village Paper and Ink, and it has phone numbers. They are closed right now. Here is the toll free number: 1-844-358-1447
Toll free- 1-844-358-1447

Here is the link for the store: Home

Hopefully between the e-mails and the store, you will get the help you are seeking.
__________________
Lisa

Featured Stamper #671
lovinpaper is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote Likes
Old 05-25-2018, 03:18 PM   #6  
Pearl-ExPert
 
sillyfilly's Avatar
 
Join Date: Mar 2005
Location: Rural Missouri, beautiful country.
Posts: 21,022
Likes: 0
Received 0 Likes on 0 Posts
Thumbs up

Quote:

Originally Posted by lovinpaperView Post
There is customer service. They monitor the info address when Gina is not available. Just sent a note and they will get back to you.
Thanks. I cannot even find C/S!
sillyfilly is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote Likes
Old 05-25-2018, 03:19 PM   #7  
Pearl-ExPert
 
sillyfilly's Avatar
 
Join Date: Mar 2005
Location: Rural Missouri, beautiful country.
Posts: 21,022
Likes: 0
Received 0 Likes on 0 Posts
Default

Quote:

Originally Posted by lovinpaperView Post
I just did a search on her store, Village Paper and Ink, and it has phone numbers. They are closed right now. Here is the toll free number: 1-844-358-1447
Toll free- 1-844-358-1447

Here is the link for the store: Home

Hopefully between the e-mails and the store, you will get the help you are seeking.
Thank you!
sillyfilly is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote Likes
Old 05-26-2018, 04:02 AM   #8  
Matboard Maniac
 
khogan's Avatar
 
Join Date: Oct 2004
Posts: 287
Likes: 0
Received 0 Likes on 0 Posts
Default

I had the same problem yesterday and emailed the company at [email protected]. Someone got back to me within an hour, although I did email during business hours. I wouldn't expect a company to be monitoring blog comments in real time.
khogan is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote Likes
Old 06-05-2018, 04:34 AM   #9  
Splitcoast Artist in Residence
Splitcoast Dirty Dozen Alumni
Mix-Ability Challenge Hostess
 
dini's Avatar
 
Join Date: Oct 2004
Location: Warsaw, MO
Posts: 16,640
Received 673 Likes on 315 Posts
Default

Sylvia, did you get your question answered?
__________________
Dina K.
Dina Kowal Creative Custom Pet PortraitsMy Stamps
If you hear a voice within you say you cannot paint,then by all means paint, and that voice will be silenced.
Vincent Van Gogh


dini is online now  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote Likes
Old 06-05-2018, 10:57 AM   #10  
Gallery Gazer
 
bjeans's Avatar
 
Join Date: Apr 2016
Posts: 6,424
Received 7 Likes on 4 Posts
Default

Quote:

Originally Posted by sillyfillyView Post
How in the world do I get in touch with this company? I have left two messages on Gina's blog but have gotten no response. My password will not work and I sent the message forgot my p/w. I get a response that there is p/w info but nothing in the body of the message. Its automated so I can't send a reply. Please help. TIA

I think generally youd want to contact a company through their store customer service email address or phone number rather than on their blog, unless the blog directs you otherwise. Hope you heard back and everythings okay.
bjeans is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote Likes
Old 06-26-2018, 04:50 PM   #11  
Gabfest Goddess
 
Gina K. Designs's Avatar
 
Join Date: Jul 2006
Posts: 7,496
Likes: 0
Received 3 Likes on 1 Post
Default

Hi, So sorry about that! I didn't see your comment on my blog. StampTV is an extension of Gina K. Designs however, to get your password, you must use the I forgot my password function on the site. We use Ning for that site and they won't let us access member's personal information. Your user name and password for our online store will be different than our StampTV.com site. We have a new site rolling out later this summer where everything will be under one login.
__________________
Be polite to those who are rude to you. Not because they are nice, but because you are.
Owner- Gina K. Designs

Gina K. Designs is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote Likes
Old 06-27-2018, 01:33 AM   #12  
Stazon Splitcoast
 
Joan B's Avatar
 
Join Date: Dec 2004
Posts: 15,801
Received 2 Likes on 2 Posts
Default

just to add, you will always be able to trust Gina K customer service!! not affiliated...
__________________
Dear Paperlicious is my blog...with a series on how I'm learning to improve my cardmaking by studying others.
Joan B is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote Likes
Old 06-27-2018, 10:45 AM   #13  
Gallery Gazer
 
bjeans's Avatar
 
Join Date: Apr 2016
Posts: 6,424
Received 7 Likes on 4 Posts
Default

And what a lovely and engaging person. I met Gina K. in her booth at the Stamp & SB Expo in Virginia last week. She’s 1) extreeeeemely patient, demo-ing and answering the same questions probably 1,482 times each day, and 2) shorter than I thought she’d be. (She videotapes tall.)

Beth
bjeans is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote Likes
Reply





Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off