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| Splitcoaststampers.com - the world's #1 papercrafting community |
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You're currently viewing Splitcoaststampers as a GUEST. We pride ourselves on being great hosts, but guests have limited access to some of our incredible artwork, our lively forums and other super cool features of the site! You can join our incredible papercrafting community at NO COST. So what are you waiting for?
Join the party at Splitcoaststampers today! |
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09-30-2008, 06:00 AM
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#1
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Insane Embellisher
Join Date: Jun 2005
Location: SE Michigan
Posts: 924
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Problem with Papertrey sites... *merged*
Is anyone else experiencing a problem accessing PTI forum and store websites? When I try to go to either one, I wind up on some domain website. Just wondering if anyone else is experiencing the same problem.
__________________
Laura
It's official...I'm a stamping addict (second only to my "being a grandma" addiction)!
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09-30-2008, 06:06 AM
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#2
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Mad Swapper
Join Date: May 2006
Location: Boston, MA
Posts: 1,733
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I just tried and have the same issue.
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09-30-2008, 06:08 AM
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#3
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Stazon Splitcoast
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Me too. I'm sure it will be fixed soon.
__________________ Dear Paperlicious is my blog...with a series on how I'm learning to improve my cardmaking by studying others. |
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09-30-2008, 06:19 AM
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#4
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Crimping Master
Join Date: Dec 2004
Posts: 1,171
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I ordered from their release this month and when I hadn't received my order I checked my paypal and no charge had come through so I emailed days ago and haven't received a reply yet- I don't think my order went through but didn't want to order again and have a double. Something must be hinky.
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09-30-2008, 06:33 AM
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#5
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Stazon Splitcoast
Join Date: Mar 2008
Location: The Front Range
Posts: 12,620
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Their domain name registration expired yesterday, which must have been an oversight. As soon as they figure it out, it could take 24 to 48 hours to get the DNS (domain name servers) operating correctly again. It's not possible to email them about the problem because the mail servers for their domain won't be working, either.
__________________
-- Judi M.
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09-30-2008, 06:57 AM
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#6
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Insane Embellisher
Join Date: Jun 2005
Location: SE Michigan
Posts: 924
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Thanks for the explanation. I looked on Nichole's blog, but she doesn't seem to have a way to email her. She, of course, goes to the forum daily to answer questions, so I'm sure she is aware and working on fixing the problem (I hope).
__________________
Laura
It's official...I'm a stamping addict (second only to my "being a grandma" addiction)!
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09-30-2008, 07:14 AM
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#7
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Matboard Maniac
Join Date: Mar 2008
Posts: 294
Likes: 0
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Papertrey Ink site
Subscribing
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09-30-2008, 07:53 AM
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#8
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Mad Swapper
Join Date: Nov 2004
Location: It's a secret...for now!
Posts: 1,574
Likes: 0
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Papertrey ink
Can you get to the papertrey ink web site? I tried to get there today and keep getting another site.
Thanks,
Diane
__________________
�.�* ��.�*��) �.*�*�)
(�.�� (� .*"Diane.*'
SCS Member #21118
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09-30-2008, 07:56 AM
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#9
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Inking Addict
Join Date: Aug 2004
Posts: 81
Likes: 0
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I just tried and came up with a different site also.
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09-30-2008, 07:57 AM
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#10
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Crimping Master
Join Date: Aug 2005
Location: NoVa
Posts: 1,001
Likes: 0
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We're aware of the problem and currently working on it! It should be back up soon - thanks for your patience and alerting us to the glitch.
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09-30-2008, 08:00 AM
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#11
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Polyshrink Goddess
Join Date: Jan 2005
Posts: 723
Likes: 0
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Whew... I was kinda starting to panic there.
A
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09-30-2008, 08:03 AM
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#12
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Crimping Master
Join Date: Feb 2008
Location: Georgia Peach
Posts: 1,177
Likes: 0
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I know me too. I couldn't get in either!?!?
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09-30-2008, 08:10 AM
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#13
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Polyshrink Goddess
Join Date: Jun 2006
Posts: 511
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Looks like they forgot to renew the domain name. :(
__________________ Lauren
Obsessed with all consumables, but mostly paper
groppi girl blogs |
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09-30-2008, 08:13 AM
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#14
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Matboard Maniac
Join Date: Nov 2006
Posts: 331
Likes: 0
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Must be fixed. I just got on.
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09-30-2008, 08:24 AM
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#15
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Glitter Queen
Join Date: Oct 2006
Location: Wartrace, TN
Posts: 21
Likes: 0
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I just tried and still no luck...
michele
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09-30-2008, 08:39 AM
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#16
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Duchess of CBCs
Join Date: Apr 2006
Location: Jefferson County
Posts: 33,083
Likes: 0
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I'm just relieved to know that I wasn't seeing things! I was thinking that I was going a little crazier than I already am. ;-)
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09-30-2008, 08:55 AM
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#17
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Stazon Splitcoast
Join Date: Jan 2006
Location: Wait! Let me check my barcode.....
Posts: 14,123
Likes: 0
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Wow..I tried and tried and could not get there....came here to find out what was going on. I knew you ladies would know.
Blessings.
__________________
Amber Shaw
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09-30-2008, 09:04 AM
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#18
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Crimping Master
Join Date: Sep 2005
Location: Stamp room
Posts: 1,196
Likes: 0
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I just tried to go there and got another site. Hopefully they will be able to get it back soon.
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09-30-2008, 09:19 AM
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#19
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Splitcoast Dirty Dozen
Join Date: Mar 2008
Location: Hamburg, NY
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Looks like they let the domain expire or switched hosts and it hasn't resolved to all the DNS servers yet.
Been having trouble all morning.
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09-30-2008, 09:30 AM
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#20
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Splitcoast Dirty Dozen
Join Date: Mar 2008
Location: Hamburg, NY
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Quote: Originally Posted by Crafts Their domain name registration expired yesterday, which must have been an oversight. As soon as they figure it out, it could take 24 to 48 hours to get the DNS (domain name servers) operating correctly again. It's not possible to email them about the problem because the mail servers for their domain won't be working, either. |
Yeah, I noticed this, too. Thought I must be going crazy- how could a company that large forget?!!? |
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09-30-2008, 09:34 AM
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#21
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Pearl-ExPert
Join Date: Oct 2004
Location: In the heat and humidity
Posts: 2,129
Likes: 0
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I was just able to get to both the page and the forum.
__________________
Amanda
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09-30-2008, 09:34 AM
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#22
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Polyshrink Goddess
Join Date: Apr 2008
Location: IA
Posts: 607
Likes: 0
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Its working again!!!  |
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09-30-2008, 09:39 AM
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#23
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Insane Embellisher
Join Date: Jun 2005
Location: SE Michigan
Posts: 924
Likes: 0
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Quote: Originally Posted by amanda0711I was just able to get to both the page and the forum. |
Me too! __________________
Laura
It's official...I'm a stamping addict (second only to my "being a grandma" addiction)!
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09-30-2008, 10:00 AM
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#24
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Gabfest Goddess
Join Date: Jul 2005
Location: Oregon
Posts: 7,236
Likes: 0
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I was told the domain is not expired. Sounds like it might be something up with the domain company. Julie and Nichole are hard at work figuring out what is going on. Seems to come and go for me.
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09-30-2008, 10:02 AM
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#25
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Polyshrink Goddess
Join Date: Jan 2004
Posts: 565
Likes: 0
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The Papertrey website will be fully functioning within the next 2 hours.
Our domain name was renewed two weeks ago, and the domain company waited to process the charges affiliated with that until this morning. Unfortunately, our credit card that was used for the payment was closed on Friday due to some fraudulent activity that we experienced. When the domain company attempted to charge the now closed credit card, they obviously experienced difficulty.
We have now contacted them and provided them with the replacement credit card and all is well.
Thank you to everyone for making us aware of these issues and for your patience.
~Nichole
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09-30-2008, 10:21 AM
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#26
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Insane Embellisher
Join Date: Jan 2005
Location: Rolling Hills, CA
Posts: 901
Likes: 0
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thanks for the update, Nichole!!!!
__________________
Michelle M
sahm of 3 boys - Dylan - 11, Logan - 9, & Justin - 7
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09-30-2008, 10:46 AM
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#27
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Stazon Splitcoast
Join Date: May 2005
Location: Bellingham, Washington
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It's working now!
__________________ John 3:16 |
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