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You're currently viewing Splitcoaststampers as a GUEST. We pride ourselves on being great hosts, but guests have limited access to some of our incredible artwork, our lively forums and other super cool features of the site! You can join our incredible papercrafting community at NO COST. So what are you waiting for?
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08-11-2008, 05:44 PM
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#41
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Rubber Obsessor
Join Date: Jun 2004
Posts: 124
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SU Online Catalog Horror
I have been trying all day. This catalog online thing is horrifying. It does not download easily quickly or without errors. It is an enormous file 19megs. Too large for any of us to download properly.
I spoke with Tara at SU, I basically got that the pdf FORMAT IS THE MOST COST EFFECTIVE METHOD FOR THE TIME BEING. They are going to have it this way until the online ordering begins, which they do not have a date for as of today's catalog launch.
All that being said if you are lucky to see the online catalog you are one of the few. I have the fastest computer and the lastest and greatest forms of download service and I can not get it open. So start complaining to SU.
Only noise will get them to move. Many of you out there are still dial up internet service so forget seeing on line right now. it would take days for you to get to view it. So sad...
Good Luck
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08-11-2008, 05:59 PM
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#42
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Polyshrink Goddess
Join Date: Jan 2007
Posts: 613
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I have DSL and a year old laptop. Downloaded the catalog fine. Took awhile but had no problems other than that.
SU should consider multiple PDFs. Like only 30 or so pages a PDF, so the download times will be shorter.
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08-11-2008, 06:03 PM
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#43
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Polyshrink Goddess
Join Date: May 2005
Location: NC
Posts: 509
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After trying for 2hrs, I was able to download it so I decided to save it locally and keep a copy on my desktop. After another hour it saved and I closed the web-window. Too bad I'm getting the message that the .pdf is damaged and can't be opened. Now I've started the download all over again and it looks like it'll be another 2hrs even with my cable modem. *sigh* I think I should just wait until I go to my demo's new catty party Fri. night.
__________________
"I was thinking of the imortal words of Socrates who said,... 'I drank what?'" -Real Genius
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08-11-2008, 06:10 PM
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#44
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Cardstock Collector
Join Date: Aug 2007
Posts: 5
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I downloaded it and had a blank screen with an error message saying that there was a problem viewing the file. Maybe something has happened to the catalogue and that is why there is an error
Vanessa
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08-11-2008, 06:13 PM
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#45
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Compulsive Stamper
Join Date: Jul 2005
Location: Indiana
Posts: 32
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I keep getting an error also. :(
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08-11-2008, 06:13 PM
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#46
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Stazon Splitcoast
Join Date: Nov 2005
Location: Fairport Harbor, OH-IO, Lake Erie shoreline
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I also have DSL & cannot d/l the catty. Very disappointing. I was so looking forward to seeing all the new stuff. Will just wait for my real catty.
__________________ Karen ~ Thanks for stopping by my gallery. Proud Fan Club Member - FS525, QFTD49
Life is better in a beach town!
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08-11-2008, 06:15 PM
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#47
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Cardstock Collector
Join Date: Aug 2007
Posts: 5
Likes: 0
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Since I am in Australia the only way I can see it is online so I am extremely disappointed!!!!!
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08-11-2008, 06:16 PM
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#48
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Stazon Splitcoast
Join Date: Mar 2008
Location: The Front Range
Posts: 12,620
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Quote: Originally Posted by BasketOHearts ...SU should consider multiple PDFs. Like only 30 or so pages a PDF, so the download times will be shorter. |
Good idea. That would also help prevent the huge partial downloads that run into problems and require people to start over from the beginning. After reading all the horror stories, I'm glad I didn't attempt to download it today. __________________
-- Judi M.
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08-11-2008, 06:37 PM
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#49
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Rubber Obsessor
Join Date: May 2008
Location: Oklahoma
Posts: 122
Likes: 0
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I liked how the last online catalog was set up. I wish this one was like that. It is nice to have a PDF that you can save to your computer or even burn to a CD. But if you can't download it, it doesn't do much good.
I am another Cable internet, recent PC person who can't download the catty. :(
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08-11-2008, 06:54 PM
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#50
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Cardstock Collector
Join Date: Aug 2006
Posts: 5
Likes: 0
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I'm having the same problem too :( What were they thinking??? My demo is dropping off a catalog at my house sometime this week - hopefully it will be sooner than later!
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08-11-2008, 07:23 PM
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#51
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Cardstock Collector
Join Date: Feb 2008
Location: Pittsburgh, PA
Posts: 4
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I haven't been able to view it at all. I keep trying though! LOL
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08-11-2008, 08:53 PM
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#52
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Cardstock Collector
Join Date: Feb 2008
Location: Pittsburgh, PA
Posts: 4
Likes: 0
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I give up. Totally frustrating. Both times when it got to the end of downloading, messages came up there was some type of trouble with the files. After waiting all that time, getting excited the end of downloading was near, then to have it not open.:twisted: :rolleyes:
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08-11-2008, 09:30 PM
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#53
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Crimping Master
Join Date: Mar 2006
Location: Ohio
Posts: 1,144
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I've been trying all day and I just got it! Finally!
It would d/l the fine and then when I tried to look through it, it would freeze up and I'd have to shut it down. It would delete the file even after I had saved it to my documents! This time though, it only took about a half and hour and then it came up just fine.
I guess everyone went to bed!
__________________ Wendy
Lord great wonders workest Thou, to Thy sway all creatures bow.
Write Thou deeply on my heart, who I am and who Thou art.
Scrappractical - The Blog |
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08-11-2008, 09:33 PM
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#54
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Inking Addict
Join Date: Aug 2007
Location: melbourne, australia
Posts: 94
Likes: 0
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I managed to see the first 45 pages before I received the error message. I would love to place an order, loved what I saw so far - is there a demo out there who sends to Australia - a lot of the stamps in the USA cataloge don't make in into the Australian one and if they do it is 12 months later
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08-11-2008, 10:47 PM
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#55
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Cardstock Collector
Join Date: May 2008
Posts: 9
Likes: 0
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I'm in the UK and I've finally managed to download it - tried yesterday - took hours and then only got to see up to pg 35 before it crashed and deleted. Downloaded pretty quick this time (a few minutes) but it won't let me save it - does this mean I have to download it every time I want to look at it - this is no good as I downloaded it so I could look at it later after work. Bah!
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08-11-2008, 10:54 PM
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#56
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Rubber Obsessor
Join Date: Jul 2008
Location: Woodford NSW
Posts: 122
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Just finished downloading, so I saved it.
Gotta say very nice, hope we get some of that, but my order will double for sure!
__________________
Pauline
Blue Mtns, Australia
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08-11-2008, 11:02 PM
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#57
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Inking Addict
Join Date: Jul 2008
Posts: 89
Likes: 0
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SU website issues
We must have crashed the server today with all the traffic. I can't even get on the SU home website at all. Thank goodness I have a catty in my hands to look at. I guess I'll just have to wait and order after this all settles down. Darn.
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08-12-2008, 01:37 AM
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#58
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Matboard Maniac
Join Date: Apr 2006
Location: ct
Posts: 274
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i cant even get it to download its 530 am it used to be easier just to flip the pages on line why did it change
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08-12-2008, 03:14 AM
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#59
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Inking Addict
Join Date: Feb 2008
Posts: 76
Likes: 0
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Javagirl- I had the same problem. I started downloading, went to sleep and woke up to 212 downloaded *empty* pages. I am so bummed. I'll try again tonight.
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08-12-2008, 03:43 AM
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#60
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Proud Fan Club Member
Join Date: Jun 2004
Location: Stampin' Heaven
Posts: 17,769
Likes: 0
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After several frustrating attempts to download the catty I gave up! I can't believe SU is doing things this way! How is a girl to order things they can't even see?! Well, I guess I'll just have to wait until I get a catty in my hands! Bummer!!
Eileen
__________________
Create a wonderful day!
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08-12-2008, 03:51 AM
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#61
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Splitcoast Dirty Dozen
Proud Fan Club Member
Join Date: Jun 2005
Location: Pennsylvania
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Finally!!
A big bummer, isn't it? I was up late last night and decided to start downloading it before going to bed. I right clicked and chose save as rather than loading it in my browser. It finally downloaded overnight and I was able to view it this morning. I hope everyone else is able to view it today.
Quote: Originally Posted by tepalfJavagirl- I had the same problem. I started downloading, went to sleep and woke up to 212 downloaded *empty* pages. I am so bummed. I'll try again tonight. |
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08-12-2008, 04:10 AM
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#62
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Matboard Maniac
Join Date: Feb 2005
Location: Ontario, Canada
Posts: 298
Likes: 0
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I've been working at it for 10 minutes now and it got stuck at 2.70 MB - and there's about 17 MB more to go.
:(
__________________
Gothabella
I love my goldendoodle
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08-12-2008, 04:16 AM
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#63
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Die Cut Diva
Join Date: Jun 2008
Location: Niagara Falls, ON, Canada
Posts: 3,827
Likes: 0
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it's hopeless :( I tried yesterday and got about 4M.. figured it will be better today... but it didn't even want to start today, just shows me an error message... hopefully I'll have the paper one soon  |
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08-12-2008, 04:39 AM
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#64
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Matboard Maniac
Join Date: Feb 2008
Location: Lethbridge, AB, Canada
Posts: 315
Likes: 0
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Quote: Originally Posted by VaniamaybellI have been trying all day. This catalog online thing is horrifying. It does not download easily quickly or without errors. It is an enormous file 19megs. Too large for any of us to download properly.
I spoke with Tara at SU, I basically got that the pdf FORMAT IS THE MOST COST EFFECTIVE METHOD FOR THE TIME BEING. They are going to have it this way until the online ordering begins, which they do not have a date for as of today's catalog launch.
All that being said if you are lucky to see the online catalog you are one of the few. I have the fastest computer and the lastest and greatest forms of download service and I can not get it open. So start complaining to SU.
Only noise will get them to move. Many of you out there are still dial up internet service so forget seeing on line right now. it would take days for you to get to view it. So sad...
Good Luck |
Who do you suggest contacting? Just emailing demonstrator support? I'd be up for contacting because it's ridiculous trying to open it! |
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08-12-2008, 04:42 AM
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#65
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Crimping Master
Join Date: Mar 2005
Location: Moore, OK
Posts: 1,192
Likes: 0
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I gave up trying to download it last night, but did it first thing this morning (my time, Central Europe) and it was very, very fast. My friend in Japan did it at that time too....of course it was 2 or 3 am stateside lol
for the gal who can't save it.... providing you use IE.....do you see on you IE bar where it says "Page", might be in your top right hand corner of the screen. Click it and look at the options that drop down and hit "save as". I hate the new version of Adobe Acrobat....
__________________
Susan ~because I can ;)
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08-12-2008, 04:51 AM
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#66
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Splitcoast Challenge Hostess
Join Date: Sep 2006
Location: south of SOHO
Posts: 21,494
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I'm done...
it just won't download....
oh well, off to shop somewhere else...
__________________ Denise |
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08-12-2008, 04:53 AM
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#67
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Splitcoast Dirty Dozen
Join Date: Sep 2007
Location: nova scotia - Canada's ocean playground
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Quote: Originally Posted by craftynessI downloaded it and had a blank screen with an error message saying that there was a problem viewing the file. Maybe something has happened to the catalogue and that is why there is an error
Vanessa |
i have been having the same problem. i got the blank screen last night and again today. takes forever to download and then you still have nothing. my computer is new (just a couple of weeks old and designed for these kind of graphics) so the problem is definitely with su. hopefully this will be corrected soon. |
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08-12-2008, 05:09 AM
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#68
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Hardware Hotshot
Join Date: Nov 2006
Location: Newfoundland
Posts: 4,450
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I FINALLY saved the file but it is too large to attach here so I put it on my blog on the sidebar - right click the catalog picture to save the pdf file to your computer. It should only take a couple of minutes.
This is the CANADIAN catty so has Canadian pricing....
__________________ My Blog ~ Papermonkey
Designing For Great Companies Including:
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08-12-2008, 05:39 AM
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#69
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Polyshrink Goddess
Join Date: Jan 2005
Location: The Great State of Texas
Posts: 512
Likes: 0
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Quote: Originally Posted by Suzy_HI FINALLY saved the file but it is too large to attach here so I put it on my blog on the sidebar - right click the catalog picture to save the pdf file to your computer. It should only take a couple of minutes.
This is the CANADIAN catty so has Canadian pricing.... |
Suzy_H - The only thing I get is the front cover. I right clicked and I clicked on the link. Same effect on both. __________________
Leigh
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08-12-2008, 05:54 AM
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#70
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Hardware Hotshot
Join Date: Nov 2006
Location: Newfoundland
Posts: 4,450
Likes: 0
Received 0 Likes
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Quote: Originally Posted by lisheeSuzy_H - The only thing I get is the front cover. I right clicked and I clicked on the link. Same effect on both. |
Sorry I fixed it - it should work now. __________________ My Blog ~ Papermonkey
Designing For Great Companies Including:
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08-12-2008, 06:10 AM
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#71
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Polyshrink Goddess
Join Date: Jan 2005
Location: The Great State of Texas
Posts: 512
Likes: 0
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Quote: Originally Posted by Suzy_HSorry I fixed it - it should work now. |
After I wrote that message, I right clicked on the image and it worked. Thank you so much for doing that! __________________
Leigh
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08-12-2008, 06:33 AM
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#72
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Cardstock Collector
Join Date: Jul 2007
Posts: 1
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Thank you!
Quote: Originally Posted by Suzy_HSorry I fixed it - it should work now. |
Thank you for providing a copy of the catalog. I downloaded it in less than 2 minutes. Perhaps you can give the Stampin' Up Web Master a few pointers on how to post a PDF! |
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08-12-2008, 06:43 AM
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#73
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Stazon Splitcoast
Join Date: Jan 2005
Location: Georgia
Posts: 12,988
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thanks suzy...you guys also have to keep in mind that everybody is not hitting suzy's like they are SU's
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08-12-2008, 07:10 AM
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#74
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Glitter Queen
Join Date: Mar 2007
Location: Ohio
Posts: 18
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I am having trouble D/L ing the catty too.....After 3 hours I had only .43MB to go and it errored out....agrr.
Any one else having trouble. Waiting on my new catty to arrive. (Hurry up UPS).
Barbara
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08-12-2008, 07:12 AM
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#75
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Splitcoast Dirty Dozen
Join Date: Sep 2007
Location: nova scotia - Canada's ocean playground
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Quote: Originally Posted by Suzy_HI FINALLY saved the file but it is too large to attach here so I put it on my blog on the sidebar - right click the catalog picture to save the pdf file to your computer. It should only take a couple of minutes.
This is the CANADIAN catty so has Canadian pricing.... |
tried it and it worked! already perused the catalogue and am on to lunch. thanks a terrific lot. |
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08-12-2008, 07:20 AM
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#76
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Crimping Master
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downloaded it early this morning VERY quickly (compared to a 2 hour failure last night)... yeah, got it one day late due to such heavy traffic on the site the first day, but all I can say is I LOVE having it downloaded!!! Sat out in the far back yard in the hammock with my laptop cutting and pasting my wish list from the PDF file -- our wireless doesn't reach that far -- never could have enjoyed a 75 degree August day that way with the online version.
I haven't tried cutting and pasting images along with the recipies yet since I don't have a color printer at home, hoping that will work nicely. Anyone tried yet?
__________________
Mary Alice (= Malice)
Last edited by malice67; 08-12-2008 at 07:20 AM..
Reason: spelling error!
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08-12-2008, 07:37 AM
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#77
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Hardware Hotshot
Join Date: Jan 2006
Location: BC, Canada
Posts: 4,288
Likes: 0
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Quote: Originally Posted by Suzy_HI FINALLY saved the file but it is too large to attach here so I put it on my blog on the sidebar - right click the catalog picture to save the pdf file to your computer. It should only take a couple of minutes.
This is the CANADIAN catty so has Canadian pricing.... |
 Thank You!!
Hugs, __________________ Amy
My hobbies are GENEALOGY & SCRAPBOOKING & STAMPING and I raise dust bunnies as pets! |
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08-12-2008, 07:47 AM
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#78
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Mad Swapper
Join Date: Aug 2006
Location: South Indy
Posts: 1,794
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Thank you. I can at least see the new stuff even if the pricing isn't right.
__________________
Debbie
www.wraydebbie.stampinup.net
www.cambystamper.blogspot.com
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08-12-2008, 09:01 AM
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#79
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Stazon Splitcoast
Join Date: Mar 2008
Location: The Front Range
Posts: 12,620
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Download instructions for IE and Firefox
Quote: Originally Posted by MissB4925I am having trouble D/L ing the catty too.....After 3 hours I had only .43MB to go and it errored out....agrr.
Any one else having trouble. Waiting on my new catty to arrive. (Hurry up UPS).
Barbara |
Yes, we're still having problems today. I was finally able to download a good copy of the file. Here's what worked.
For the U.S. version, go to page http://www.stampinup.com/us/enu/543.asp but don't load the catalog directly into your browser.
Right-click on the text link for "Download the Fall-Winter 2008 idea book & catalog." You'll get a pop-up context menu.
In Firefox: select "Save Link As..."
In IE: select "Save Target As..."
... and pick a location to save your file.
Saving it this way will result in a download window that will show you the progress. It takes a few minutes to start going, so be patient. And don't believe the time estimates. I'm on cable and it still took 2 hours and 10 minutes. At least it finally worked.
Good luck! __________________
-- Judi M.
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08-12-2008, 09:19 AM
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#80
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Rubber Obsessor
Join Date: Aug 2008
Location: Oceanside, CA
Posts: 179
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I finally got mine to work by going to a demos website.
__________________
Leah
"In the middle of Difficulty lies Opportunity" ~ Albert Einstein
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