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04-10-2009, 03:11 PM
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#441
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Stazon Splitcoast
Join Date: Jan 2008
Location: Walking the Moon, aMUSEd in funKY town
Posts: 22,212
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I ordered February 26th and it was a very LARGE order so I'm not panicked yet... no really I'm not... :lol:
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04-11-2009, 09:00 AM
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#442
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Die Cut Diva
Join Date: Nov 2004
Location: My Own Little World!
Posts: 3,620
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Did anyone order the opalites?
If so, what are you doing with them?
__________________ Stephanie |
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04-11-2009, 12:21 PM
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#443
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Pearl-ExPert
Join Date: Nov 2004
Location: Love being with the one I love
Posts: 2,407
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I got mine!
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04-11-2009, 12:59 PM
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#444
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Pearl-ExPert
Join Date: Dec 2007
Location: on the edge
Posts: 2,273
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second order arrived - ordered 2/16, charged 2/26 - 2 down 2 to go!
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04-11-2009, 02:21 PM
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#445
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Mad Swapper
Join Date: Sep 2007
Location: anywhere there is a stamp
Posts: 1,845
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I haven't received anything yet. I am really glad for those that have but I am really not understanding how the orders are being processed! It is not by the date the order was placed. People have received theirs that has placed their order after I did by the comments.
I was really wanting to get the H2Os before they were out of business. I am sorry to say I have to dispute the charge on my next bill. I can only dispute a charge on my account within 60 days. My account will be due on the 27th and 5-1 will be 60days! I ordered all 7 of the 24 packs(I was planning on giving the ones I have to my daughter in law). I just can not take a chance on losing(in this economy) $177.45 w/shipping and not receive my order! I will call the company again before my bill is due to see what is happening with my order. I am so hoping I get this order by 4-17!
I hope everyone is having fun their H2Os and have a great and safe Easter!
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04-11-2009, 02:33 PM
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#446
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Pearl-ExPert
Join Date: Dec 2007
Location: on the edge
Posts: 2,273
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hi connie - don't lose faith yet! they are *loosely* shipping in the order the order was placed BUT also shipping what they can as fast as they can. meaning smaller orders will go out while bigger orders may take longer to get all the paints together. i do know they had 2 24 packs where the paints did not turn out right and they had to start over.
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04-11-2009, 04:25 PM
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#447
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Mad Swapper
Join Date: Sep 2007
Location: anywhere there is a stamp
Posts: 1,845
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Thanks cerridwen3301 for the info about the 2-24 packs! I don't know how long it takes the pots to dry before they will package them up. I will give them a call on 4-17 to see what they have to say about my order.
Hope everyone has a safe Easter! Dont eat too much chocolate. I do plan on raiding my grandkids Easter baskets while they are hunting the eggs!HAHAHA
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04-11-2009, 05:27 PM
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#448
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Die Cut Diva
Join Date: Nov 2004
Location: My Own Little World!
Posts: 3,620
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Connie, i wouldnt give up yet. If you ordered that much, I bet you will be one of the last to get them. They have to wait three weeks or something like that for the each paint to dry. So if you ordered all the colors, you will probably be one of the very last. I believe we are getting them according to what we ordered, or what colors we ordered. It is probably the ones drying first, are the ones being sent first.
I plan on raiding my girls baskets, too! Isnt that the fun part of being the parent?
__________________ Stephanie |
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04-13-2009, 10:12 AM
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#449
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Hardware Hotshot
Join Date: Feb 2006
Location: under a whole lot of rubber
Posts: 4,811
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another day and no twinks... this week makes 6 since I was charged.... I am hoping they show up sometime this week.
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04-13-2009, 10:33 AM
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#450
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Stazon Splitcoast
Join Date: Jan 2008
Location: Walking the Moon, aMUSEd in funKY town
Posts: 22,212
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just got this email from them and I hadn't emailed first
Quote: Dearest Customers~
We at LuminArte want to thank you for your patience in receiving your orders.
This is an important update, All orders placed in February thru middle March should be received by you in the next 7 days. If you do not receive your shipment, please email to [email protected] and cc [email protected]. We will track your package at that point.
All orders received Mid-March thru mid April will be shipped within 10 days.
We thank you so much for your support, and we apologize for any confusion and lack of timeliness.
Again, we had a skeleton crew, just enough people to close down the warehouse when we made our announcement to you folks.
Everyone has been working around the clock in order to manufacture and ship your orders! We did not expect this much response.
We will be taking orders over the next couple of weeks...the waiting time should not be very long if you place an order, as things have started to slow down now...
Again, we hope to have our luscious products resurface, with a few NEW ones we have created, that are not even on the market yet... sometime in the future.
There are no guarantees in today's world, as you all know.
We will make sure and keep you updated. If you would like to be kept 'in the loop' make sure and check the box when you order telling us it is okay to email you.
As of today, we have over 1800 people who have either purposely, or by accident opted not to be communicated with. We hope this update reaches everyone who is waiting for an order...
All the best, and again, thank you SO much!
The Staff at LuminArte Inc |
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04-13-2009, 10:34 AM
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#451
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Die Cut Diva
Join Date: Sep 2007
Location: Texas
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I just received the following email from Luminarte. Of course, their email is alot prettier than this one is but ....
Quote: Edited to remove duplicate that someone ..... <looks up> beat me to.
Customer service 1.866.229.1544
Fax 559.229.2366
www.luminarteinc.com
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My orders have already been filled.
__________________ Billie Dee
Gallery
SCS rocks!
Last edited by BillieDee; 04-13-2009 at 10:38 AM..
Reason: Riverisis posted the same thing before I did so I removed the duplicate text.
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04-13-2009, 10:37 AM
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#452
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Polyshrink Goddess
Join Date: Jun 2008
Location: Vancouver, BC Canada
Posts: 682
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I just got it too.
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04-13-2009, 10:42 AM
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#453
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Glitter Queen
Join Date: Jan 2009
Posts: 24
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Just wanted to let everyone here know that the order that I placed on February 18th and was charged for on March 2nd, arrived today!
It was a LARGE order, all 168 of the colors. I ordered 7 24 mini pot packages. When I got it I had 4 of the 24 packs but the rest were in 12 pack packages. I "guess" they are all there. I gotta make myself look up the different "kit #'s" I have and see if I ended up with the right paints.
Just to clarify, I got 4 - 24 packs and 6 12-packs (168 mini pots) as opposed to 7 24 packs (168 mini pots)
I was just a little unsettled because I couldn't just check off the item to my invoice since I got them differently than I ordered.
Anyway, today was about 6 weeks down to the day almost from the time they charged my CC. Hope this info helps someone else, they should be coming very soon if you haven't received them already!
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04-13-2009, 10:44 AM
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#454
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Kookie Creator
Join Date: Aug 2005
Location: St. Louis, MO
Posts: 381
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I just checked and also received the email from them. Interesting -- maybe not all is lost and their products may come back on the market at a later date. Good news! I'm still very glad I placed my four orders now and got the 40% discount! I haven't received anything yet, but I placed my first order March 11, so I'm not worried! Glad shipments ahve been coming in -- even big ones! Yeah!
Janet
__________________
(My Avatar is my son in Iraq and his dog, Bodie -- note Bodie's haircut!)
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04-13-2009, 10:45 AM
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#455
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Die Cut Diva
Join Date: Sep 2007
Location: Texas
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Quote: Originally Posted by MiztrezzLyn Just wanted to let everyone here know that the order that I placed on February 18th and was charged for on March 2nd, arrived today! |
__________________ Billie Dee
Gallery
SCS rocks! |
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04-13-2009, 10:45 AM
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#456
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Stazon Splitcoast
Join Date: Jan 2008
Location: Walking the Moon, aMUSEd in funKY town
Posts: 22,212
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Quote: Originally Posted by BillieDeeI just received the following email from Luminarte. Of course, their email is alot prettier than this one is but ....
My orders have already been filled. |
Sorry but I knew we had stalkers on this thread :mrgreen: that may not have access to their private email at the moment.
This is good news... Sounds like all the batches are done and they are just processing I just want them soon enough that I can have a play and decide if I need to supplement my order further. |
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04-13-2009, 10:48 AM
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#457
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Die Cut Diva
Join Date: Nov 2004
Location: My Own Little World!
Posts: 3,620
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It is good news to hear they might open back up with some new products!!!! I really really hope they do. I would love to see some new products too!
__________________ Stephanie |
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04-13-2009, 11:06 AM
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#458
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Die Cut Diva
Join Date: Sep 2007
Location: Texas
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Quote: Originally Posted by galeI didn't get the email. I wonder if that means mine are on their way already? They didn't come today unless they're coming UPS. |
Would you like me to forward it to you? PM me your email address if so.__________________ Billie Dee
Gallery
SCS rocks! |
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04-13-2009, 11:09 AM
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#459
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Stazon Splitcoast
Join Date: Jan 2008
Location: Walking the Moon, aMUSEd in funKY town
Posts: 22,212
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Quote: Originally Posted by galeI didn't get the email. I wonder if that means mine are on their way already? They didn't come today unless they're coming UPS. |
From the email
Quote: | As of today, we have over 1800 people who have either purposely, or by accident opted not to be communicated with. We hope this update reaches everyone who is waiting for an order... |
Did you tick the box?
The good thing is that if they don't turn up in the next couple of weeks we ALL then know to contact them. |
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04-13-2009, 11:11 AM
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#460
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Rubber Obsessor
Join Date: Dec 2008
Location: Pennsylvania
Posts: 187
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Woo Hoo! I can't wait the 7 days or less! Look out postman...I'm seriously stalking starting tomorrow!
Shell
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04-13-2009, 11:12 AM
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#461
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Stazon Splitcoast
Join Date: Jan 2008
Location: Walking the Moon, aMUSEd in funKY town
Posts: 22,212
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Quote: Originally Posted by galeI don't remember any box. So maybe I didn't... |
I don't remember it either. I think I just presumed there- sorry. But it does sound like it was something to opt in or out of further communication. |
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04-13-2009, 11:43 AM
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#462
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Mad Swapper
Join Date: Sep 2007
Location: anywhere there is a stamp
Posts: 1,845
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I just got on the computer and saw the email from them and was going to post it here! I am slow!
My mail just blew and YES I received my order!YEAH!!! I ordered all 7 of the 24packs. I received 5 of the 24 packs and 4 of the 12packs. I believe I recd the right ones.I had printed out the pages of the 24packs so it would be easy to check. The shipping I was charged was $11.45 and the actual shipping on the box was $17.80.
Hope everyone receives theirs today or tomorrow. With NO more waiting!!
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04-13-2009, 12:12 PM
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#463
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Stampin' Fool
Join Date: Jul 2008
Location: Massachusetts
Posts: 1,290
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Yea, I ordered on March 10th so I should be in the group getting their twinks by the 21st! Yippee!
Erin
__________________ My Adoption Blog
2009 Card Making Goal 400 Cards!!! Made So Far = 254 |
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04-14-2009, 07:24 AM
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#464
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Die Cut Diva
Join Date: Nov 2004
Location: My Own Little World!
Posts: 3,620
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Quote: Originally Posted by stampinfrogI just got on the computer and saw the email from them and was going to post it here! I am slow!
My mail just blew and YES I received my order!YEAH!!! I ordered all 7 of the 24packs. I received 5 of the 24 packs and 4 of the 12packs. I believe I recd the right ones.I had printed out the pages of the 24packs so it would be easy to check. |
Im jealous of you:mrgreen:
I think my grand total of twinks is 40:( __________________ Stephanie |
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04-14-2009, 10:36 AM
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#465
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Stazon Splitcoast
Join Date: Jan 2008
Location: Walking the Moon, aMUSEd in funKY town
Posts: 22,212
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Why do I just know I'm not going to get these until next week... I should get them by the 20th but I just have that feeling. :(
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04-14-2009, 10:59 AM
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#466
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Gabfest Goddess
Join Date: Apr 2008
Posts: 7,024
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I have been so patiently waiting for my 24 twinkles!! {sigh} I have 24 now so that doubles mine-how I wish I had the $$ to get all of them
__________________
~trish~
{there are no mistakes in rubber stamping; only embellishment opportunities}
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04-14-2009, 11:20 AM
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#467
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Mad Swapper
Join Date: Sep 2007
Location: anywhere there is a stamp
Posts: 1,845
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steph772 (Stephanie) don't be jealous! I have been married for 32yrs this past Feb. My hubby has always gotten me tools like saws,cordless screwdrivers,hammers etc for our anniversary. You get the picture! Tools he wanted!! Well this year when he asked me what I wanted, I didn't say anything this year. I told him I wanted all of the H2O's and when I told him they where 40% off and all my pouting, He finally gave in!
I already had 30 pots of H2O and I have offered my Daughter In Law the doubles.
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04-14-2009, 12:24 PM
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#468
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Die Cut Diva
Join Date: Nov 2004
Location: My Own Little World!
Posts: 3,620
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Quote: Originally Posted by RiverIsisWhy do I just know I'm not going to get these until next week... I should get them by the 20th but I just have that feeling. :( |
seems like you ordered right around the time I did. What all did you order? There has to be something you got holding it up in drying time. __________________ Stephanie |
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04-14-2009, 01:31 PM
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#469
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Stazon Splitcoast
Join Date: Jan 2008
Location: Walking the Moon, aMUSEd in funKY town
Posts: 22,212
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Quote: Originally Posted by steph772seems like you ordered right around the time I did. What all did you order? There has to be something you got holding it up in drying time. |
:lol: I got all I could afford!:mrgreen:
TW-2451 24 Color Pack Twinkling H20's
TW-2452 24 Color Pack Twinkling H20's
TW-2453 24 Color Pack Twinkling H20's
TW-2456 24 Color Pack Twinkling H20's
TW-125 Oyster H20
SS802 Solutions
SS401 Solutions
SS403 Solutions
PES-504 Primary Elements Starter Kit #4
PP-2111 Emperor's Gold Big Mama |
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04-14-2009, 01:39 PM
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#470
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Kookie Creator
Join Date: Jan 2008
Location: Alberta, Canada
Posts: 371
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I ordered on March 1, was charged on March 15 and no sign of them so far. How long is it taking for orders to go out and should I be waiting longer as I am in Canada?
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04-14-2009, 01:41 PM
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#471
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Stazon Splitcoast
Join Date: Jan 2008
Location: Walking the Moon, aMUSEd in funKY town
Posts: 22,212
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Quote: Originally Posted by Jaxs1971I ordered on March 1, was charged on March 15 and no sign of them so far. How long is it taking for orders to go out and should I be waiting longer as I am in Canada? |
They said all the orders should be out in the next couple of weeks... but I just needed to reply so I could look at the good Doctor in your avatar. Hubba hubba! |
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04-14-2009, 02:26 PM
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#472
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Crimping Master
Join Date: May 2007
Location: everywhere USA
Posts: 1,155
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wonder if they have any left, this is the first i have heard of this...aren't they also the company that makes lumineire and pearl ex??
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04-14-2009, 03:31 PM
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#473
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Kookie Creator
Join Date: Nov 2008
Location: The Land of Happy Cows...
Posts: 409
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Quote: Originally Posted by petuniascrapswonder if they have any left, this is the first i have heard of this...aren't they also the company that makes lumineire and pearl ex?? |
No - Thank goodness those are still available. They're made by Jacquard. The H2O's are like a hard cake that you get wet and then paint with. Shimmery though...  __________________
Stamp to Spend Alloted: $427 Spent: $810 = (-$383.00)
76 Cards/ 3 Layouts/54 altered items/walked 58 hours
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04-14-2009, 07:34 PM
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#474
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Crimping Master
Join Date: May 2007
Location: everywhere USA
Posts: 1,155
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Quote: Originally Posted by java_jennyNo - Thank goodness those are still available. They're made by Jacquard. The H2O's are like a hard cake that you get wet and then paint with. Shimmery though... |
Yea i know I have some, but i thought that it was the same company. I have like 30 colors, wonder how many they have all together |
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04-14-2009, 07:38 PM
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#475
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Crimping Master
Join Date: May 2007
Location: everywhere USA
Posts: 1,155
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Quote: Originally Posted by mishaHere is a link for a store here in Australia which carries them, they have 2 charts which you can download, one with colours and one with names only and a space for you to colour in. |
I went here and found no charts |
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04-14-2009, 07:46 PM
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#476
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Crimping Master
Join Date: May 2007
Location: everywhere USA
Posts: 1,155
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does anyone know if any of the colors are duplicated in the sets, I saved the labels from my sets(5) mini pots...so that means there are 23 more sets of mini pots I do not have...that is a lot, or do some of the colors overlap different sets??
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04-14-2009, 07:54 PM
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#477
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Linking Queen
Join Date: Jan 2005
Location: I escaped from NY! I ♥️ my new state of SC!
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Quote: Originally Posted by petuniascrapsdoes anyone know if any of the colors are duplicated in the sets, I saved the labels from my sets(5) mini pots...so that means there are 23 more sets of mini pots I do not have...that is a lot, or do some of the colors overlap different sets?? |
I'm not 100% positive but I don't think the same qty/size overlap. To clarify, if you order 6packs of 5gram jars, none of the other 6packs of 5 gram jars will have duplicate colors. But a 12 pack of 5 gram jars is probably two sets of six-packs packaged together so there is a chance of overlap.
I hope that is clear.
And to answer someone else's question there are 168 colors of Twinkling H20s.
Happy Crafting!
Tina aka TeeGeeDee |
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04-14-2009, 08:05 PM
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#478
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Inking Addict
Join Date: Apr 2005
Location: Wisconsin
Posts: 96
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There are no repeats of colors in the specific sets but you do need to watch the set numbers when you order. . .Think of each set of 6 as a grouping that never gets broken apart. The colors in 2 sets of 6 will equal a set of 12, 2 sets of 12 equal a set of 24. . . .so if you order 30 pcs by ordering a set of 24 and a set of 6, you need to make sure that the set of 6 is not included in your set of 24. I hope that makes sense. There are truly 168 different colors.
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04-14-2009, 08:07 PM
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#479
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Crimping Master
Join Date: May 2007
Location: everywhere USA
Posts: 1,155
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Quote: Originally Posted by TeeGeeDeeI'm not 100% positive but I don't think the same qty/size overlap. To clarify, if you order 6packs of 5gram jars, none of the other 6packs of 5 gram jars will have duplicate colors. But a 12 pack of 5 gram jars is probably two sets of six-packs packaged together so there is a chance of overlap.
I hope that is clear.
And to answer someone else's question there are 168 colors of Twinkling H20s.
Happy Crafting!
Tina aka TeeGeeDee |
well...my 5 packs of 6 make 30, and the 23 sets I do not have add up to 138, which means 168, but the site says they only have 144 colors....so you can see my confusion, and it doesn't name the colors of the sets on the site (I don't think) |
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04-14-2009, 08:09 PM
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#480
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Crimping Master
Join Date: May 2007
Location: everywhere USA
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oh the site does break down the colors per kit...so my mistake there
figured it out...they have more than 144 colors...the last 2 kits didn't get on the color chart
Last edited by petuniascraps; 04-14-2009 at 08:17 PM..
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