I too have the owl punch and the little heart punch, when I looked at the punched out images closely I saw that there are 2 tabs to hold the image in place (one on each side) on both punches, so I googled it and found this.. so it is not really faulty at all
A note about “DOUBLE PUNCHES”
Double Punches (necessary to create a shape with a hole within the shape) are designed in such a way that you are actually getting 2 punches doing the work at the same time. Because of this, the Martha Stewart double-punches will seem to “not punch all the way through”. This is normal. Your shape should remain attached to the paper with 2 little “tabs” which will need to be cut. This can easily be achieved with a blade knife (such as an x-acto knife). Please be assured the punch is not defective in any way. The little tabs prevent the punchout from getting stuck in the punch.
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