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Old 04-01-2010, 04:28 PM   #1  
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Default Site problems

Did anyone else have problems accessing SCS this afternoon? I kept getting a HTML screen.
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Old 04-01-2010, 04:29 PM   #2  
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yes but it's been fine from about 2 on here.
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Old 04-02-2010, 03:24 AM   #3  
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still having problem today can not get on site I clear cookies history turned computer off . I have AOL have to access using Google Chrome. Never had problem before the redo
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Old 04-02-2010, 04:00 AM   #4  
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I had to get in here thru a back door. Here's what I'm still seeing:

Index of /
[ICO] Name Last modified Size Description
[DIR] html/ 12-Mar-2010 16:28 -


Its finally working again!
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Old 04-02-2010, 09:29 AM   #5  
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throughout yesterday and today, all i see when i click on the home page link is this: Index of /
Name Last modified Size Description

--------------------------------------------------------------------------------

html/ 12-Mar-2010 16:28 -

--------------------------------------------------------------------------------
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Old 04-02-2010, 09:58 AM   #6  
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Quote:

Originally Posted by snailView Post
throughout yesterday and today, all i see when i click on the home page link is this: Index of /
Name Last modified Size Description

--------------------------------------------------------------------------------

html/ 12-Mar-2010 16:28 -

--------------------------------------------------------------------------------
The issue you saw with that error message was resolved yesterday. Please let us know if you continue to see this today.
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Old 04-02-2010, 10:58 AM   #7  
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I still see that message if I try to access the site with Firefox.
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Old 04-02-2010, 11:35 AM   #8  
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There seems to be a broken link to the main Ippity Forum from this page here...

Forums at Splitcoaststampers

Was hoping you could check into it! Thanks!!
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Old 04-02-2010, 12:46 PM   #9  
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Quote:

Originally Posted by SarahYView Post
I still see that message if I try to access the site with Firefox.
It is now working with Firefox.
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Old 04-02-2010, 01:27 PM   #10  
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Quote:

Originally Posted by smbikerView Post
The issue you saw with that error message was resolved yesterday. Please let us know if you continue to see this today.
it's still there using IE, but not safari. thanks for looking into this.
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Old 04-02-2010, 02:17 PM   #11  
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I'm still having problems accessing the home page. I can get in by doing a search and coming in to the forums or the gallery, but there appears to still be a broken link to the home page.
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Old 04-03-2010, 11:48 AM   #12  
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Is anyone having problems downloading PDF's? I have been to many sites and can't get a thing for days. What is going on?
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Old 04-03-2010, 12:42 PM   #13  
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I cleared *all* my history, caches yesterday morning and was finally able to get to SCS without any problems. I visited SCS a couple of times yesterday with no problems.

However, today I'm getting another problem when I try to get on SCS. Today it says, Database Error! I am on AOL with Verizon and IE8 as my browsers. I have no problems going to any other sites.

The only way I've been able to get on at all is through the back door (old links from e-mails that I haven't deleted, yet).
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Old 04-03-2010, 02:49 PM   #14  
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I have had problems all day with the site...I can get in to the home page but cannot get into any of the galleries, even my own...I get a blank white screen and in the bottom left corner it says done. I have done a disk cleanup,etc. but hasn't helped...it's the site, not me!
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Old 04-03-2010, 03:18 PM   #15  
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I've had problems off an on all day. I'll be refreshing a thread I'm chatting in, or switching from on thread to another in the forums and I will get the database error. Anything from 2 minutes to 45 minutes or so before I'm able to get back in.
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Old 04-03-2010, 03:26 PM   #16  
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Just started having problems a few minutes ago. Keep getting "database error" when I try the front door. I have been able to log on through a saved link, though. I cleared my cache and am still getting the error. Cannot click on ''my subscriptions" or the gallery without getting the error, but I can click on forums and new posts.
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Old 04-03-2010, 04:05 PM   #17  
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I am also getting the Database Error message when attempting to enter site through front door as well. I was able to get onto forum to check to see if anyone else was having issues, but have been unable to view galleries. I also get a blank white screen when attempting to view galleries or other pages.
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Old 04-03-2010, 05:44 PM   #18  
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I'm also getting a blank white page when I try to view the gallery.
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Old 04-03-2010, 06:56 PM   #19  
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I can get into the galleries, cut see the Database error when trying to get to the forums or my subscriptions. I got here from the home page link, but if I click on the "forums" button, I'm getting an error.
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Old 04-04-2010, 03:06 AM   #20  
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I'm still getting "Database error" this morning. All over the place. If anything it's getting worse!
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Old 04-04-2010, 03:20 PM   #21  
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i still can't access the home page and now all but 3 of my cards have been deleted from my gallery. i cleared the cache, deleted my browsing history, cleared cookies - any other suggestions? thanks.
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Old 04-04-2010, 03:33 PM   #22  
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I'm thinking the problem is still here on the site. I am getting Database errors all over the place.
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Old 04-04-2010, 03:52 PM   #23  
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Out of town but just checked my gallery and most of my cards are gone. I am going to wait patiently for them to return. Just wanted you to know the problem. Thanks.
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Old 04-04-2010, 05:31 PM   #24  
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I'm getting the database error for the home page. I was only able to get here through you tube. I use AOL.
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Old 04-05-2010, 07:36 AM   #25  
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Hi there -

I have the fix for the AOL users in the Site Migration thread - that has all the steps you need to clear your browser and get running normally on the site. AOL is very slow to recognize server changes.

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Originally Posted by paperchicView Post
I'm getting the database error for the home page. I was only able to get here through you tube. I use AOL.
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Old 04-05-2010, 07:37 AM   #26  
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Hi - did you clear your cache? Are you still having this problem today?

Quote:

Originally Posted by BenziView Post
Out of town but just checked my gallery and most of my cards are gone. I am going to wait patiently for them to return. Just wanted you to know the problem. Thanks.
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Old 04-05-2010, 09:24 AM   #27  
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Thumbs up it's fixed!!

THANK YOU for fixing the problem; i can now access the home page and my gallery is back.
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Old 04-05-2010, 08:58 PM   #28  
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Just FYI, I am still unable to access the site through the main page. I can only enter through a saved link and am still not able to click on "my subscriptions". The gallery issues seems to be fixed, though.
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Old 04-06-2010, 05:46 AM   #29  
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Favourites
I use to copy the cards and put it in my iphoto for inspiration, however since the changes I can no longer do this... I won't use My favourites as I can't get back to the regular gallery where I left off...I have to go back to home and start again... it just keeps cycle back to the card I just put in my favorites..... very frustrating.......
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Old 04-06-2010, 06:57 AM   #30  
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Holly - what browser do you use?

Quote:

Originally Posted by ToyView Post
Just FYI, I am still unable to access the site through the main page. I can only enter through a saved link and am still not able to click on "my subscriptions". The gallery issues seems to be fixed, though.
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Old 04-06-2010, 06:58 AM   #31  
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Hi there -

I'm so sorry - I'm not understanding what is happening. Can you PM me more details?

Quote:

Originally Posted by JsavardView Post
Favourites
I use to copy the cards and put it in my iphoto for inspiration, however since the changes I can no longer do this... I won't use My favourites as I can't get back to the regular gallery where I left off...I have to go back to home and start again... it just keeps cycle back to the card I just put in my favorites..... very frustrating.......
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Old 04-06-2010, 07:03 AM   #32  
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Quote:

Originally Posted by UnderstandblueView Post
Holly - what browser do you use?
I typically use Google Chrome, however I have tried using Firefox as well and get the same result. I have cleared the cache on both browsers.
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Old 04-06-2010, 07:53 AM   #33  
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Quote:

Originally Posted by ToyView Post
I typically use Google Chrome, however I have tried using Firefox as well and get the same result. I have cleared the cache on both browsers.
Hmm. You may need a reboot. Also, make sure you're not accessing via a bookmark - Nav directly to the site with the address bar after reboot.
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Old 04-06-2010, 08:16 AM   #34  
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Quote:

Originally Posted by UnderstandblueView Post
Hmm. You may need a reboot. Also, make sure you're not accessing via a bookmark - Nav directly to the site with the address bar after reboot.
Ok, I cleared all bookmarks, rebooted, did a cache wipe again. Now I am able to access the site through the home page, however, I am still not able to click on "my subscriptions" without getting the data base error. Weird, huh?
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Old 04-06-2010, 08:23 AM   #35  
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Quote:

Originally Posted by ToyView Post
Ok, I cleared all bookmarks, rebooted, did a cache wipe again. Now I am able to access the site through the home page, however, I am still not able to click on "my subscriptions" without getting the data base error. Weird, huh?
Holly

just to make sure I wasn't fibbing I tried it, and it works, so I am puzzled. Want to try a cookie dump? For some reason that page is "sticky" still in your browser. If that doesn't work I will change your password and log in as you
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Old 04-06-2010, 08:30 AM   #36  
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Ok, Lydia... this is what I did...

I went into my control panel and opened up my "list subscriptions". Then I saved and exited. Now I am able to access them from my left hand toolbar! Strange goings, but it works!

Thanks for all your help ;)
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Old 04-07-2010, 07:02 AM   #37  
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I am not the most technical person so I have a hard time explaining but the problem is that once I put a card in the Favorite folder I cannot return to the gallery it just keeps bringing me back to the photo of the card that I just put in my favorites..... I have a Mac. I used to just click on the picture of the card and drag it into my I Photo... Now the system won't pick it up,,,it is not my computer as I can do it from any blogg... it just applies to SC... hope this makes sense to you.....
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Old 04-07-2010, 01:51 PM   #38  
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I am unable to view any pictures in the gallery. I use Google Chrome.
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Old 04-07-2010, 01:53 PM   #39  
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Quote:

Originally Posted by mycatbillybobView Post
I am unable to view any pictures in the gallery. I use Google Chrome.
Actually, we seem to be having a little thumbnail issue right now, so it's not you.

That's the good news and the bad news.
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Old 04-09-2010, 04:34 PM   #40  
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I haven't been able to access the home page in 2 days. I can only get in through the gallery. I have SCS as my browser homepage and it will not load up. Has indexing wording. Will this be fixed soon?
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