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Hello all,
Pardon the long post, and hopefully this is not an inappropiate post for this site. Anyway here it goes, I often find myself at a online site that I've never shopped from before after doing a search for a particular product I've looked for or just browsing and wondered if I should order since I've had a few very bad experiences with online stores. I have literary lost a few hundred dollars that I'll never see again due to some bad business. I know sometimes someone will ask about a particular sites service on here but thats not always easy to find.
I was wondering if anyone would be interested in a list of stamping and scrapbooking stores that people have had consistently great service. To me that means, reliable and reasonable shipping (time and price), good packaging, stock availability, and of course great customer service. There might something I'm forgetting right now, feel free to add. I think it would be nice to be able to have one place to check for this.
I'm thinking positive is the way to go, no negative listings please.
These are a few sites I've always had a great shopping experience with:
Addicted to Rubberstamps
Blockhead Stamps
Scrapbooking Alley
Stampland
Starving Artist Stamps
I have had great service from all on line stores that I have ordered from. I see them listed here already. I have ordered a couple of times from Amazon and Home Shopping Network, I have been more than pleased.
Gina K Design
PaperWishes.com
stampingscrapping.com
These stores are my Favs, never had a problems, even goes beyond normal CS. I have certain products I only order from these stores- so I order quite often.
scrapbookingalley.com
Personally I have had excellant CS phone and online (not everyone feels the same with this one but I have placed 6 orders in the last 10 months all for over 100.00 each amd I used CS twice- I am very happy witht his store!)
Scrap-Mart - Customer Service is out of this world!! I ALWAYS call because they are SO NICE!!
Impression Obsession - I have only placed one order from them, but it was Quick shipping
Stampers Dream - I have ordered a few time from Michelle (Owner) and she is Sweet and great! The shipping is Quick too!
Flourishes - I won some stamps and one wasn't stamping well, no matter what I tried. So they told me that they would replace it, no problem, and 2 days later I received my replacement set! They are in Florida and I'm in California!
Addicted to Rubber Stamps - I've only ordered once and I optioned to have it ship out with in 2-3 weeks (to save on shipping), so it took a while. But my stamps arrived in great condition, plus they added some nice goodies (2 sheets of DP, a candy and a small sheet of stickers to scrap with) in my order
A Cherry On Top - Love the company because of all the DP paper they offer!! The shipping takes about a week for it to arrive, but that's not a big deal breaker for me.
Scrapbook.com - I placed only one order from them and when it arrived, a bottle of Glimmer Mist had spilled all over everything in transit (papers, embellishments and the whole box) and they offered to replace it. That was nice of them!
I tend to order from only a few companies because of many bad experiences too, so this thread will help me too!
Some others that I love to buy from are :
Our Daily Bread
pbstamps
Funky kits (they are out of England, but have the most amazing shipping and service)
Stampingscrapping
Cut at Home good prices, very fast shipping and lots of products to choose from.
This place is definitely on my list..I placed an order yesterday aft and just got an email today that it's been shipped... love their 40% off monthly coupon and reduced shipped for one item (on Nesties anyway, not sure about all items). I've also had great service from Papertrey, Waltzing Mouse, Ellen Hutson, ArtChix Studio, Frugalities, Addicted to Rubber Stamps, Viva Las Vegas Stamps...these places come to mind off the top of my head..I do quite a bit of shopping online so I do appreciate good service.
Wow, so many new sites to pick from and some that I've been to but was hesitant to buy from. I've really been eyeing Frantic Stamper. Yay! This was exactly what I was looking for. Thank you guys so much for the great response.
Here are some more sites I've had a great shopping experience with.
Marco's Paper
Stamping Sensations
Cherry pie
Rubberstamp Ave
I keep seeing OOZAK and am wondering if you mean "OOAK" (noZ). I had great service from them and would also recommend Crop Stop, Bunny Zoe's Crafts (UK), A Touch of Grace, and Cuddly Buddly Crafts (UK). I found that the orders from the UK arrived faster than most of the US orders, except for Crop Stop. She is FAST in shipping and offers free shipping on orders over, I believe, $35.00. She is very quick to respond to phone calls and goes out of her way to get what a customer wants.
I've recieved awesome customer service here Paper Garden Projects, card kits & supplies for the busy crafter
She doesn't have a huge store but carries a nice selection and does have a good selection of stamps and carries copic sketch markers.
She's very sweet and includes a hand made card in with the order which is a nice touch that I appreciate.
Positive online shopping list
